Barcelo Huatulco

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 6568 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    We will be back!

    Reviewed by _denisobj(McAllen, Texas) on Nov 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are sad to say that our vacation at the Barcelo in Huatulco, MX must come to an end. We had a great stay and we can't say enough about our accommodations. The beach is absolutely beautiful and the resort provides many water activities that we enjoyed. The staff was outstanding. A shout out to Ivan for making sure each guest is satisfied and taking the time to listen to guest concerns. We were impressed with the precautions they are taking with COVID-19. At all hours staff were seen cleaning and disinfecting common areas. We were somewhat disappointed with the selection of restaurants that were open, but with the two buffets and the Italian and Mexican specialty restaurants, we did not go hungry. We would recommend this resort as a place to go.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Family Vacation

    Reviewed by slavkos165() on Nov 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great vacation! People were so nice! Great for a family! Would come back with just friends too! Son and I finally found time to play tennis. Great work out room!! Kids loved the swim bar. Even the sailing and paddle boating were included!!

    Spectacular stay!!

    Reviewed by msohara(Marion, Iowa) on Mar 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great stay in February at this resort. We stayed in a corner master suite with points from our membership in their vacation club. It was an incredible room with a wrap around balcony with whirlpool tub and 2 bathrooms. The service, food and staff were A+! We travel in Mexico a lot and have fairly high expectations and they delivered!!! We then went to Secrets Resort for a week for more $ and we would give Barcelo a better rating!! Always plenty of chairs and towels and no problem getting drinks, etc. (Other than maybe before dinner in lobby lounge) Would highly recommend this resort and we will definitely be back!! P.S.-Also had a massage in their spa and it was great and very affordable! (1/2 price compared to Secrets)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Not so great

    Reviewed by ericksonod(Portland, Oregon) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The best thing about the hotel is the beach. It is a beautiful beach and the water is wonderful to swim in. The hotel itself is old and it shows. The room smelled of sewer coming from the drain in the bathroom and we had booked a king room but all they had when we checked in was a room with 2 double beds. The shower door leaked so after every shower the bathroom floor was covered with water. The bathrooms around the property were old and scarce. There was plenty of food but very poor quality and the speciality restaurants were only a notch better. The restaurants were crowded during peak times and the service was much slower then due to poor staffing. You had to pay for Wifi and it wasn't cheap. We have stayed in Barcelo elsewhere and it was a much better experience.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-2

    Service

    Service-3

    Value

    Value-2

    loved huatulco

    Reviewed by 485dbm() on Mar 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    loved our stay at Barcelo. Loved the service throughout the resort. Loved the beach didn't stay around the pool area, enjoyed the ocean and lounge chairs on the beach. would of liked more shaded areas.More lounge chairs. Don't like like getting up at 5 am to get lounge chair.Could of had better quality booze..

    Individual ratings:

    Location

    Location-4

    Service

    Service-4

    Value

    Value-4