Aston at The Whaler on Kaanapali Beach Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1394 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Would not recommend

    Reviewed by tayayay(Ham Tien, Vietnam) on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    It took an hour to check in and I was the only person in the lobby, the guy at the front desk was taking calls and ignoring me instead of putting in person customers first, I felt completely invisible. I went to hang out by the pool, there was not one other guest in sight and I was told off by the security guard that I couldn’t use a floaty in the completely vacant pool. This accommodation clearly does not put customers first. There are much better options along the water in Kaanapali. Stay at the Westin instead, I was there last week and they treated me great, floaty and all. Very disappointed

    Best resort on Maui!

    Reviewed by gkg434(Kihei, Hawaii) on Sep 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Absolutely beautiful resort! After 10 years visiting the Whaler I finally got to stay there myself this weekend. This place does not disappoint! The resort is world class, and as classy as it gets. The staff is full of aloha and quick to help. The amenities are in top shape, and include everything need. The location is second to none. And the rooms are breathtaking. For the nightly rate we were paying we expected a mid-tier quality room in a mediocre location (we're on a budget). But we felt like royalty staying in this beautifully renovated unit with incredible views. The layout of the Whaler is set to provide stunning views from almost every single condo. Oh and the Whaler also combines the best of both worlds, taking the term condotel to a whole new level. You get the convenience of having a full condo with kitchen, bedrooms, ours even had laundry machines; but you also get all of the service and treatment of staying in a high end hotel. Highly recommend staying at the Whaler! PS - All of the staff here sets the standard in resort living, but the GM of the Whaler, Mila Salvador is an absolute gem! Thank you for all of your hospitality Mila!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Normally my favorite

    Reviewed by terluvsgolf(White Lake, Michigan) on May 28, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This is the best location on Kannapali. I was very disappointed with the check in and check out experience. We rented a two bedroom for 10 days and then a studio PREMIUM for two weeks. We were told the process of moving units would be easy - it was anything but easy! I spent most of the day trying to get us into a unit that was considered PREMIUM, only to be "upgraded" to a one bedroom - not PREMIUM because there was not another studio PREMIUM available. Be sure to get what you are paying a PREMIUM price for!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Peaceful and beautiful

    Reviewed by Irish4052(Indianapolis, Indiana) on May 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful area with a view of Lanai. So gorgeous and we watched the whales from our balcony. Very nice condo and free laundry. You do have to rent beach chairs to be directly on the beach. Short walk to black rock and great snorkeling. Whalers village is right there for some great dining experiences. Great views of west Maui mountains. Loved our stay here..

    Whaler 1063

    Reviewed by Carmen S() on Apr 03, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First of all we decided to travel before all the Covid-19 Pandemic happened so a couple of days into our trip they started to close down all restaurants, tours, activities, pools etc. But despite all the closures we would not change anything as Mr Rudolphs condo was one of best places we have stayed. The view every morning and night was alone was worth it as we saw whales and beautiful sunsets. The condo itself was in the best location right in the middle of Kaanapali Beach with all amenities around it including restaurants and shopping. The condo was well stocked with all you would need and the chairs, coolers, flippers and boogie boards were very appreciated as we had a blast on the beach with the waves. Black rock was great for snorkelling and we saw many fish and turtles. Like i said, without the pandemic getting in the way of our holiday it would of been perfect, but we spent time on the beach, BBQing food we got from Lahania Safeway which was a $2.00 , 5 minute bus ride, easy peasy. Location location location they say and you cant get better than Mr Rudolphs condo, he was so pleasant to deal with even calling us to check up on us as i kept updating him on the closures and policies that were in place due to Covid-19 and he always answered the emails quickly. The condo was full of kitchen, bathroom , cleaning and laundry supplies that left us wanting or needing nothing. Thank you Mr Rudolph, your place is amazing and we do hope to come back again so we can experience all that Kaanapali Beach has to offer. Highly recommend this condo....highly recommend.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5