Aston at The Whaler on Kaanapali Beach Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 1360 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Has everything you need

    Reviewed by Nikkilovesanimals(Somerville, New Jersey) on Sep 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a wonderful place! We had a studio and spent 8 nights here. So much room and the full kitchen was nice so we could make breakfast each morning. The location is ideal and the views from our room were of the ocean and mountain. The grounds were soo pretty. The room was fully stocked with all kitchen supplies, broom and pan, dishwasher ext. Every floor has FREE laundry which was amazing. The gym was big and they had wipes for machines and towels. The pool was being renovated so we could either go to beach (no charge to take a chair or two on the beach) or use the pool at the Kaanapali. This place is geared towards the older adult. The age was about 60ish up. The pool was mostly an older crowd (Im assuming they were Kaanapali and Whaler patrons mixed in). The plus was there was only one or two screaming kids. The minus is that a younger person might find it TOO quiet here. We loved it. We are in our late forties and welcomed the more mature crowd. I could read a book in peace. We loved being so close to the Kaanapali (the most Hawaiian hotel) and enjoyed their free music and hula. And...so close to black rock and Whalers Village to eat and mill around. Pros-ideal location free laundry nice gym quiet. Cant hear a peep from the next room! most comfy bed ever Cons- -if you are in your 20s and 30s you might find it too boring/quiet. -washer machine smelled horrible of mildew (I left a note telling them about Affresh to keep machine running and smelling great) -dishwasher needed Affresh also because it looked dingy inside and didnt run well. At check-out the kind gentleman gave us a discount to apologize for the dish washer not working. Such Aloha! We loved this place and it has become the only place we will stay when we come back to Maui. It had everything I needeed to make my stay amazing. Thank you Whaler!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Nice Accomodations - Great Location !!

    Reviewed by TravelKid6(Phoenix, Arizona) on Aug 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Whaler is not the nicest property on this beach, but for the price it is definitely the BEST VALUE. Clean property - clean rooms - much nice remodeling done in last few years. BEST LOCATION IN MAUI - NO QUESTION !! Stay here as this is the best beach with everything you could possibly need within walking distance or a very short drive to Lahaina.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    No follow up to injury I received

    Reviewed by Szazula(Chandler, Arizona) on Aug 27, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    My family and I loved this location and rooms. However, the main bedroom had very little space to walk from the side of the bed with the sliding doors to the door. I hit my leg on the corner of the bed. It hurt sooooo bad. It immediately swelled and bruised. I advised the staff of the injury the day after. I only asked that they fix the problem so someone else doesn’t get hurt. I completed an incident report and provided pictures. I didn’t ask for anything. They told me to let them know if I needed anything, to contact them. I had to go to physical therapy because of scar tissue and bruising. I called, texted and emailed and asked if they would pay my co-pay. It was $15.00. Money was not the issue. I thought it was their responsibility. I am so disappointed that they ignored my request. As of today, I am still working on the scar tissue. Like I said, great hotel, great spot. Caring about guests who had no intention of suing, only asked for less than $100.00 in copays and asked that they the pad the corners or fix the issue so someone else isn’t hurt is non existent. So, I remain disappointed.

    Fantastic apartment with a few caveats

    Reviewed by Buttonwoodwriter(London) on Aug 26, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a wonderful location, right on the beach, with many apartments having a view of the location. Our family flat had two bathrooms and a good kitchen. The grounds are lovely and there is a nice swimming pool. All these factors deserve 5 stars. But I should mention a few caveats. First, the showers were temperamental, taking time to warm up. Second, we had to agree to a bunch of rules on arrival. One of these was not to hog the chairs by the pool. But this was completely ignored by other guests, some of whom came down early to grab the shaded slots, and then left the chairs unoccupied for hours. With shade limited, we had to abandon the pool at lunchtime. The final caveat is that everything around this location is insanely expensive. Thank goodness for the ABC supermarket and the food court.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4

    Family vacation!

    Reviewed by Sonja E(Arkansas) on Aug 24, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    NICE!!!! This place is awesome. Right on the beach, walking distance to shopping and eating. Beautiful property, well kept. Staff is amazing. Beach chairs and umbrella for your convenience.Worth every penny.