Hyatt Regency Maui Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7628 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Hyatt Regency Maui Resort and Spa

    Reviewed by Della G(Coquitlam, Canada) on Feb 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    First rated resort property very much geared towards families. The spectacular landscaped grounds and pools are outstanding. The rooms are well kept but a bit outdated. We did not leave the resort for two days and utilized and explore the hotel amenities. We signed up for the Regency package for a two day period and had a decent continental breakfast, and a decent appetizer entrees after 5 pm along with dessert later, While this was not a full meal course, it was sufficient so that we did not have dine in at the expensive in house restaurants. You definitely need to rent a car if you want to explore elsewhere in Maui. The kids utilized the pool and beach area as much as they could during the day and we did manage some island exploration in the late afternoon and evening. A very relaxing and memorable resort. Definitely worth a return visit! It would be nice if they had complementary coffee in the morning and afternoon in the lobby

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Great vacation experience!

    Reviewed by Guide16533366731() on Feb 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff very kind and helpful. Resort is clean and does a lot to reduce its environmental impact by doing things like providing guests with reusable water bottles and Hyatt Points or restaurant credit for skipping daily service of the rooms. As a Hyatt Globalist, I was impressed by the extra care they took to ensure a great experience. Good lounge for breakfast and evening snacks/light meal, only watch out is they charge for beer/wine/cocktails unlike most other lounges. Would definitley return!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Beautiful resort. Truly paradise

    Reviewed by AshRob2010(Greenville, South Carolina) on Feb 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I visited Maui for the first time and stayed at this resort in January 2019. I was blown away by how beautiful the views and the grounds are. Checking in was a breeze and our room was ready early which was so nice. We valeted the whole week and it was worth the money to not have to worry about parking. All the hotel staff was friendly and helpful. Loved staying in the Kaanapali area. Walked down the beach and this resort by far has the best pool area. We had an ocean view room and we loved having the screen door on the balcony so we could sleep listening to the ocean at night. Rooms were clean and spacious. Bars and restaurants were very good and not crazy crowded. We will definitely return to this resort on our next trip to Maui!

    Beautiful Hotel, Some bad Service

    Reviewed by Gigibeanz(New Jersey) on Feb 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We went to the Hyatt for our 10th anniversary and we enjoyed our stay here. The grounds were gorgeous and there were many animals and birds and fish and even penguins all over the hotel. We stayed in the Lahaina tower and had beautiful views of the ocean, the room itself was nice a little dated but overall great. The only reason I didn’t give this hotel 5 stars was because of some lousy service or lack of service from a individual in the Umalu bar. This individual totally ignored my wife and I to the point where we left the bar to get a drink elsewhere. I also was disappointed with the lack of response from management after I made a complaint at the front desk and also still waiting for a return call after we returned home from the manager. I do want to give my thanks to the many other wonderful staff at the hotel who went above and beyond in making our stay here fabulous , like Jim and Jimmy at the front desk and Moe from the bell desk and especially Fritzie from Swan Court, all of these individuals were 5 stars. The bottom line this is a great hotel in a great location and I would most likely stay here again but avoid the bad employee.

    Fantastic stay!

    Reviewed by Ravi P() on Feb 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have to say that this hotel exceeded my expectations. The staff went out of their way when we mentioned it was our anniversary. We were given a great room and even a cabana! We loved this. The pool was beatiful and we loved the shuttle into town! I would highly recommend this property.

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