Nobu Hotel at Caesars Palace

I got charged $50 to $75 for the technician to reset the refrigerator sensor. My husband only place one item in the fridge to keep it from going bad, we got charged for many items that we did not touch in the mini bar. We did not eat or use anything. I got refund for the wrong charges but I will have to pay $50 to $75 for the tech to reset the sensor. I think that’s not fair since the front desk did not mention anything like that in check in process. She only said not to take any item out longer than 30 sec. Never come back or recommend anyone here again.

Zoey helped us check in at the Nobu hotel. She was very friendly and kind. She provided EXCELLENT customer service! We arrived early and checked in before the regular check in time. She made sure we were able to get into a room with no hassle! It was amazing and really kind of her to go out of her way for us. The rooms are super nice, clean and absolutely beautiful. They also have free coffee in the mornings which (for those like me who need coffee the very first thing in the morning) is every coffee lovers dream! Yarder, the bellhop, was a huge help too. Couldn’t ask for a better experience! If you are going to Vegas and looking for an amazing place to stay with wonderful customer service and nice rooms, Nobu is the way to go! Thank you Zoey and Yarder for all you do!!!

Zoey, at the front desk, was amazing. We showed up early for check in and would have had to wait 4 hours to get into our original room. Instead, she gave us a free upgrade into an amazing suite! Great customer service. Yarder, the bellman, was fantastic as well. I would recommend the Nobu to anyone!

Filthy rooms, poor service, and overall a terrible disappointment. Suggest you don’t buy into the hype about it being “Nobu” hotel. It’s an illusion - you’re staying at Caesar’s and when you complain to Caesars - they tell you they can’t help because it’s an independent hotel.

The hotel"s location is very convenient - close to all the main attractions and places in Vegas. Quality of room was very high for Las Vegas standards and given that Nobu is separated from the noisy and busy ares of the Caesars site, it actually feels like a boutique hotel. Zoey from front desk was really helpful. Great choice!