Active Advisories
Following American Hotel & Lodging Association's (AHLA) recent announcement of its "Safe Stay Guest Checklist"—and following medical expert guidance to help reduce the spread of COVID-19—all Hyatt hotels in the U.S. and Canada will require face coverings within indoor public areas beginning Monday, July 27, for the foreseeable future.
Public areas may include hotel lobbies, meetings and events spaces, restaurants and bars, and fitness centers. Some guests may be exempt from this mandate, including but not limited to guests with medical conditions, guests consuming food or beverages in restaurants, and children under the age of 2.
Overview
Hyatt Regency Newport Beach boasts a modern beach house ambiance. Enjoy sumptuous coastal cuisine at SHOR American Seafood Grill. Get refreshed in one of the three newly created pool environments "Indulge" pool with adults in mind, "Serenity" offering a secluded restful area, and "Oasis" pool offering family fun for all ages, including the only water slide in Newport Beach.
Whether your passion is world-class shopping, dining, boating, or performing arts – you'll find it here at the only resort-style hotel in Newport Beach.
Resort fees include
- Guestroom Business and Wireless Internet
- Local and 1-800 phone calls
- 24-Hour Business Center Access
- Fitness Center Access
- Bike Rentals
- Golf at Back Bay Golf Course
- Beach Kit Rentals
Check in
4 p.m.
Check out
12 p.m.
Rooms
407
Inclusions
Rooms
Amenities
Location
Reviews
Beautiful on the outside, not so nice on the inside
DFWtravels_12 (Dallas, Texas) on Apr 13, 2024
This hotel has beautiful grounds but the rooms are terrible. It needs to be completely gutted and redone. The first night we stayed in a room near the lobby and all night we heard noise from outside and door slamming inside. We switched rooms for the next 2 nights and they put us in the very back of the hotel. Room and bathroom smaller, but it was quieter. I think because nobody was next door. The walls are paper thin - not Hyatt Regency quality. In addition, the thermostat is fixed at a low of 68 degrees - these are old window type units. I don’t understand why hotels do this when it is well documented that ideal sleeping temperature is 65 degrees. I am paying to sleep well! Upon check-in at any hotel with the fixed temp like this I request maintenance to adjust temp for to 64 or 65 for sleeping and they typically accommodate. This hotel would not adjust the temp down for us. Instead they turned the fan on so it ran continuously at 68. I left balcony door open for a hour before bed to help cool the room then the fan stayed on overnight. Not ideal, but it was better than nothing. Our second room did get a bit cooler than our first room. It is a shame they haven’t renovated this hotel because the grounds are beautiful and the location is great. They have a coffee bar where you can walk up to get a small breakfast. The front desk and maintenance did their best to accommodate my requests. I appreciated the move to the other building. And, I have to give Hyatt kudos for upgrading their hair dryers!
Potential theft, no response from hotel management, aging property and poor service
richxz (San Francisco, California) on Apr 09, 2024
I've stayed at Hyatt hotels as one of their most frequent guests (Globalist for over 10 years, 600+ nights lifetime) and have stayed at the Hyatt Regency Newport Beach multiple times since 2014. On my most recent stay (March 2024), we left a wallet in the room with a $100 bill inside of it, taking only an ID/credit card with us while we visited Catalina Island for the day. We came back to find the $100 bill missing. This was reported to front line hotel management, which did little to remedy the situation during our stay. After the stay, I sent an email to the hotel's General Manager to provide an opportunity to address the incident. As I write this review (1 week later), I have received no response. While I understand theft is difficult to prove, the fact is $100 went missing from a wallet inside our room (#328), the only entry into our room on the day the $100 went missing (as confirmed by a room key audit) was by a housekeeper, and as compensation we were offered 5000 Hyatt points (which, for those who may not know the value of Hyatt points, is worth virtually nothing). It's disappointing that this property has gone so far downhill since my first stay here 10 years ago. I could have stomached an aging property, poor service, and no recognition of loyalty, without posting a review. But potential theft by hotel staff, met with zero response from the property's upper management, is something that other travelers should heed warning to before they decide to stay here. I should note, Hyatt is truly a fantastic hotel chain overall, as evidenced by my loyalty to the brand for 10+ years running. Unfortunately, the Hyatt Regency Newport Beach is an outlier, and not representative of most Hyatt properties.
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