Pueblo Bonito Mazatlan Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 2242 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    You can't escape the HORRIBLE traffic noise

    Reviewed by RyanR3740() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Look at a map. See the big street that runs behind every beach-side hotel? Every night you will become intimately familiar with the thousands of cars and motorcycles revving their engines, squealing their tires, and blasting their music. And don't think that only the cheap rooms suffer from this. My coworker and I each had ocean-facing suites, but the bedroom is placed on the street side. Find somewhere that isn't on this road. Don't dismiss the other reviews that mention this. You've been warned.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3

    Great getaway

    Reviewed by danielanth0nyl(Torreón) on Apr 10, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just wanna say... that after being away for a year due to the pandemic... it was nice to be back in pueblo bonito zona dorada and spend some good times away from home. The food, the service, the beach, the recent renovations have made it even better, and quick shout out to jazmin and evelyn who handle the activities center also make the stay that more entertaining. Thank you and hope to see u soon.

    vacation

    Reviewed by xtravacs(Lake Arrowhead, California) on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Resort updates to the Rooms, Pool, and grounds are very nice. The all inclusive package seemed to be a good value. All the employees were very friendly and helpful. The only thing lacking in the room was enough drawer space for clothing.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    People make the difference

    Reviewed by voldog72(San Pablo, California) on Apr 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my wife and I's first visit to PB Mazatlan since the remodel. The resort is beautiful but I miss the more "mexican decor" of the place before the remodel. Our suite was totally awesome and located beach front. The only thing was the interior now looked like a Marriott in the USA decor wise (minus the nice comforters you find at a Marriott). Like my review title says, it is the employees of PB Mazatlan that make the difference and reflected the same great helpful attitude and warm welcoming and desire to please just like we found it back when we visited for the first time in1987.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    OUTSTANDING all around

    Reviewed by Trek425857() on Mar 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The service was outstanding from ALL employees. Every single employee seemed to take it upon themselves to go above and beyond. The food was spectacular! - Even the buffet (which I usually dislike). Great value. Great location.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5