Overview
Beachfront all-inclusive resort with bright, cheerful rooms and friendly service. Enjoy eight restaurants and bars, full-service Sol-Mer Spa & Salon, two pools, tennis courts, half-mile of white sand beach, meeting space, shopping area, and a KidSpree vacation club. With authentic Jamaican hospitality you will find a carefree escape that truly has something for everyone.
Check in
3 p.m.
Check out
11 a.m.
Rooms
518
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Safe
- TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 3 guests in the room
- Alarm clock
- Coffee maker
- Crib (on request)
- Hair dryer
- Iron/Ironing board
- Phone
- Rollaway bed (on request)
- Safe
- TV
Amenities
Lobby
Pool
Pool
Adult pool
Adult pool
Beach
Beach
Island
Cabana
Kenko
Sorrento
Jerk Hut
De Terrace
Shangri-La
Seabreeze
Portside
Lounge
Business centre
Gift shop
Kids Club
Fitness Center
Spa
Meeting room
Meeting room
Wedding
Wedding
Gazebo
Boardwalk
Aerial
Location
Reviews
I would not recommend this hotel.
Bridgette W on Apr 20, 2024
I checked in almost 6pm on Thursday April 18, 2024 and I was immediately unimpressed. The staff on duty during that time was very unhelpful and unpleasant. Initially, there was no bellboy to either assist with my luggage or show me to my room. Very poor signage around the property, so it was hard to find my specific room. I then had to return to the front desk. Wayne was the bellboy who eventually assisted, and I appreciated that. Very cool dude. We called ahead of checking in to query the night passes which there was no problem there. However, what I found strange is being told to walk to the security post to let them know my guests are coming. Why are you asking your guest to walk outside of the property to let security know another guest is coming? The phones don’t work? Also, why is a guest being told ON THE DAY of checking in, that reservations for the restaurants on property.. should be made one day in advance? So that means if I spent one night only, I am limited. The general customer service of this hotel is poor. The staff needs some proper training. Drinks at the bar by the lobby are terrible, food is average and the rooms are nothing to die for. Not to mention some elevators were not working. It is such an inconvenience to ask guests to take the stairs. I could go on.. The only consolation of this stay was the beautiful beach. I would also like to commend Fitzroy and Christon by the Seafood Restaurant.
Overall a Good Hotel BUT…
Go68242758783 (Long Beach, California) on Apr 20, 2024
Overall a Good Hotel BUT… be careful if you Book through a 3rd Party Websites or Joined hotel partner Companies like Marriot Bonvoy, Priceline ,or etc. Because the hotel tried to tell me something different when I got there … I booked for 2 adults 1 child (3 people) When I got there they said “Their System “ only showed for 2 and CHARGED me for 3rd person again,when all my paperwork and itinerary says for 3 people, even had them call manager of third party to confirm, they still argued their system shows 2 ??? And made me pay extra. I even called 2 weeks in advance to confirm my booking and person said I was confirmed for 3 people, then at hotel they asked well who did you speak to ?really? Also their system went down a few times when being there trying to purchase things,so can you trust their system? System needs an upgrade as well as some of the hotel. Unfortunately my stay started and ended this way otherwise it would be a good stay on the beach in Jamaica
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