Iberostar Grand Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 8216 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    april 2021

    Reviewed by mehgs429() on Apr 19, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    we felt safe traveling with the covid testing, travel authorizations, etc to get into jamaica. then the weekend we were there the resort let in tons of locals, who were not tested. highly disappointed!! also were warned by staff members many locals were from kingston and to hide our valuable while at the pools. really put a damper on our trip such a bad decision from a supposedly 5 star resort.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3

    Second time

    Reviewed by Donnaalv(New York City, New York) on Apr 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I came back this year with my mom to give her a birthday treat and she was blown away by the service this is the reason I came back . The food hospitality drinks which is not watered down is what we loved the most. I encourage everyone to get an ocean view we had perfect weather last week I don’t remember a drop of rainfall. We can remember some very helpful peoples Felicia was very professional our butler Martin made my mom very delighted. The entertainment at this place was wonderful even the protocols were impressive. We tipped all our servers and bed room attendants . So please support the people when you can in tips they don’t receive unemployment benefits or stimulus it’s work or no food . Lastly we cannot forget our drivers from Top choice Jamaica tours they were on time smart and extremely pleasant service. If they had charged us more we would not mind because we loved how they took care of us and even brought us to shopping and gave us a Montego Bay tour . We loved every minute of our vacation and truly sad ?? to be coming home. They say you get what you pay for and the grand is well worth it.

    Will definitely be returning!!

    Reviewed by 382jermaineg() on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my first time visiting and I must say I will definitely be returning.... So sad I had to leave. My husband and I visited for my birthday and the team really took care of us and made the trip a memorable experience I soon will not forget. Every detail was well thought out... From the Happy Birthday sash across our door to the HBD made from petals in my bubble bath that was prepared while I was at dinner. The staff was really friendly and pleasant... Honorable mentions are Lenroy and Brianna... I definitely will be back and will bring friends... I've already started telling people they HAVE to visit... Should get a free night.. Lol... Thanks IBEROSTAR for a perfect birthday getaway!!!

    Sick of my teenager solo quarantine trip

    Reviewed by JINXKT1(West Orange, New Jersey) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First let me say I’m a club member so I definitely get lots of perks. I had such a wonderful time. Patrice and Ak’eem in the members beach area never let my glass go empty. No I will say traveling to Jamaica is not for the weak. The beach salesmen also believe they are the next Casanova so it can make you feel a little uneasy getting off tour beach lounger. Richard the security guard assigned to the members beach area made sure I was left alone and not bothered and felt safe and secure when in the water. I’ve been here several times and as ALWAYS Bre in the club & Marsha Lee always make sure I’m well taken care of. See you all next month!!!

    Great Visit

    Reviewed by dwgiii() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back. Very nice resort, food has good, lots to eat, just hard to get were you want to eat as only 1 or 2 places open each night. No problem getting tested to return home. As only at 40% so beds never hard to fine, pool or ocean. Nosy from next store resort so just move away. Most staff very frendly.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5