Sandals Royal Caribbean Resort and Private Island

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7284 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Scammed by Sandals

    Reviewed by IanH2177() on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    At Montego Bay Royal Caribbean. Paid for an Ocean Front Room, got a tree garden view and behind that was the beach. After two days of complaining they offered another room that had similar views at a lower floor. Food is a TWO, prefer Burger King except at the Indian Restaurant. We were repeat customers. Never again. Service a FOUR, except for specific people that they were trying their best.

    Amazing

    Reviewed by Ira G(NYC) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Magnificent property, terrific service, food, very Covid conscience and safe, five stars. The bungalows are expensive but unique, truly an escape, with warm blue water, privacy, and an overall beautiful experience.

    Welcome Home!

    Reviewed by CL5MITH() on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals never fails when it comes to hospitality! Me and my husband selected SRC and we had an excellent time. Shanna-key and Nigy the Butlerrrrrrr was so friendly and went above and beyond our small requests we could not have had a better duo if we visited any other place. The food was excellent and the drinks were extraordinary. This was one of the smaller resorts that I visited with Sandals but it still had a large feel with entertainment that you would have seen at their larger resorts. Our stay was during Reunion Week so there was never a dull moment. Besides our exceptional butlers the staff was friendly and everyone felt like family! Huge thank you for your warm welcome...the GM Dawn, Kaye, Bigbird, Shanna-Kay, Candice, Trishell, Omar, Mauvette, Bernadette, Durval, Gregory, Rolando and so many more if I forgot anyone we will meet again ??

    Simply the best staff I have had the pleasure to vacation with

    Reviewed by paultully2016(Ocean City, New Jersey) on Apr 09, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sandals Royal Caribbean is a very nice resort, quite close to the Montego Bay airport. Really nice physical space, including location on Caribbean, rooms and restaurants. Beautifully landscaped. There are many places that you might say the same about, but in this case, the resort staff was really incredible. Pleasant, accommodating, they were really the best people I have ever interacted with on vacation. I suppose its more the culture than the training, though I'm sure they were well trained. Great attitudes! Will happily return!

    BEST TRIP EVER

    Reviewed by Kydunphy10() on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don’t even have enough words to say how amazing this resort was. From the time we arrived at the Sandals Lounge in the airport until we made it back to the airport for our departure, we were treated like royalty. The staff that was working at Royal Caribbean didn’t even seem to be working they were having so much fun. The entertainment team and bartenders were by far our favorite and most fun. Warren(Krazy) should be the next GM of this resort! He took the time to get to know our names, spend time with us and the rest of the resort guests. When we walked into the entertainment area, onto the beach, or really anywhere, everyone was so happy to see him and he def helped to make our trip beyond memorable. If you make it down there ask for his Ice Cream Drink, you will thank me later ;). Elmo and Trix also were so amazing on the entertainment team. If you’re on the beach and Gerine (Tangerine) asks you to join in on the beach games, you better join in! All in all this was beyond the best trip we have ever been on and if it wasn’t for the whole staff there, we wouldn’t of booked a trip to go back next year.