Sheraton New York Times Square Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10934 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Food and wine festival

    Reviewed by Joseph W(Stewartstown, Pennsylvania) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything about the hotel is five stars, Nicole checked us in; with a greeting and a smile that a gram mom gives their grandchildren!??pursuit of excellence if there is A recommendation of this caliber, Nicole recurved five stars. She helped us with parking early check-in transportation to and from events With a passion of service And helping! Thank you for making our stay most pleasant! Grace and peace we look forward to staying again!

    Great location, easy for business travelers.

    Reviewed by PBeck14(Buffalo, New York) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at this property one quick night while in NYC for business. It is a large hotel on Times Square with a Starbucks in the lobby. Check in was friendly and effecient. The room was clean and quiet. Breakfast buffet was expensive but the $30 credit toward hotel charges offset most of the cost. Overall, this was an easy stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Great Club Staff

    Reviewed by ltravel(los angeles) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Thousands of people trek in and out of this hotel on a daily basis. I have stayed many times and its a good moderate price option with the best location. They always say what makes a hotel is service and recognition. The club lounge is nice and has recently upgraded its food options. What made my visit special was the wonderful service of Muhammad Ramzan in the lounge. He recognized me from visits past and made sure my guest and myself were welcome e. Thats what hotels used to be and staff like him will make me come back

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great Experience

    Reviewed by cwoo3(Northbrook, Illinois) on Oct 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Everything from check-in to check-out was a seamless process. The hotel is beautiful, with close proximity to Times Square. In addition, the room was spacious and offered great views all around. This trip was my first to NYC and I would gladly stay at this hotel again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Would happily return

    Reviewed by av852019(Dublin, Ireland) on Oct 20, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Comfortable and clean. It offered free WiFi if you joined the Marriott Bonvoy. It is in close proximity to Time Square, Central Park and 5th Avenue. $4 per bag to leave suitcases in the cloakroom seemed unnecessary.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3