Sheraton Park Hotel at the Anaheim Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 2649 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Sheraton Park Hotel

    Reviewed by dave p(Newcastle upon Tyne, United Kingdom) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at the Sheraton Park Hotel to start our Birthday / Belated Anniversary celebrations. At check in we were welcomed by Lillibeth. Sadly we don’t say this very often, but Lillibeth went above and beyond to make us feel that our stay was very special. Hold onto this member of staff as she is without doubt a very valuable member to have on your team - first impressions do count for something and Lillibeth is certainly someone you should value. We would also like to mention the efficiency of the room attendants, who always managed to get our room turned around long before we returned from our day out, not something other hotels can boast about. We had a very enjoyable stay, our room was comfortable, a good size and with the added bonus of a partial Disney view - perfect to enjoy the fireworks- Friday thru Sunday evening. When returning to this area in the future we would not hesitate to want to stay at the Sheraton Park Hotel. The location is perfect - great for everything you would want and within walking distance of Disney /restaurants etc.

    Average at best, could easily do better

    Reviewed by Quagm1re(London) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed a few nights in August. I booked a Club level room, Disney view, with Balcony. The rooms are ok, not the most up to date but comfortable with good beds. Not huge but no complaints except for two points. You have no control over the temperature in your room, its done centrally so you put up with whatever the hotel sets. If this is a cost saving measure I'm not sure it works as I'll look elsewhere. The room was consistently too warm for us. It was 90' outside and the room was 72'. Second, we booked a balcony room but a third of the rooms have a tiny 'Juliet' balcony with no tables and chairs and barely room to stand out. The hotel likes to tell you the balconies are subject to availability once you arrive but they're quite happy to sell you the idea of a full balcony when you book. Nowhere during the process does it say its subject to availability. This was made worse by the fact that the view of Disney and the fireworks was great! The club lounge was decent, with a continental breakfast and some basic canapes and drinks (including vouchers for alcohol) in the evening. The pool area was also good. More secluded and sheltered than most (and 10ft deep which the kids love!). Location is good, an easy walk to disney with restaurants in easy walking distance. Parking is expensive - $21 per day, but at least there's no resort fee. Overall, I'd have scored this hotel a 4/5 if it weren't for the bait and switch marketing practice of selling balcony rooms they don't have.

    Disney/convenience/service

    Reviewed by izz75() on Sep 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This place is well located just a 12” walk to Disneyland, we were checked in by a great lady (Jennifer) who was very efficient and quick she also offered us as part of the Marriott bon voy program, breakfast and a couple of drinks on their 14 th floor lounge, every day of our stay. The pool area was well appointed, clean and very needed since it was super hot all the time were there. Special mention to the staff at the 14th floor, the lady taking care of the morning and the gentleman in the afternoon were both very good and attentive. Rooms were nice we had a pool view 8th floor it was fine maybe the shower could be bigger, but nothing really bad, nice size beds and good bedding. We would definitely stay here again.

    Perfect location

    Reviewed by FrequentFlier698706() on Sep 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Attended a conference at Anaheim Convention Center over the weekend and this is the hotel that is close by and convenient. The staff were courteous and helpful. The restaurant serves good food. We can watch the Disneyland fireworks from our room. Our king bed is very comfortable and the room is very clean.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Highly Recommended

    Reviewed by MatthewCTom(Sydney, Australia) on Sep 03, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stay here every time with the family. Walking distance to Disneyland. Plenty of Restaurants and fast food just walking distance away. Pool is awesome, Has a Bar, cafe , gift shop, everything we needed. CLEAN rooms. We will be staying again the next time we head to the States...