Sheraton Vistana Villages

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6475 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    DO NOT STAY HERE--Terrible mold problem in unit.

    Reviewed by familytravelincolor(New Orleans, Louisiana) on Aug 02, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We stayed at this vacation club property for one night in July. We had a one-bedroom. The entrance and lobby were lovely. The staff was friendly. When we entered our unit, housekeeping was still there. They were not wearing masks! I wipe everything down anywhere, so I wasn't too alarmed. We dropped our bags and went to dinner. Upon our return, I noticed a musty smell in the bathroom. After my family showered, the smell was awful in the bedroom. I called the front desk to tell them to have housekeeping and manager find out where the odor was coming from after we left in the morning. The clerk offered to move us, but we were already in pajamas and just closed the bathroom door. We were able to fall asleep, but it was unpleasant. In the morning I decided to see if I could find the source of the mold. It was then that I noticed mold on the grout between the tiles in the bathroom. The cabinets are old (like from the 80s/90s--the room has been updated, but the bathrooms weren't renovated). This may have contributed as well. We will NEVER stay here again and I strongly recommend that you don't either.

    Individual ratings:

    Location

    Location-4

    Service

    Service-2

    Nice resort

    Reviewed by C1991ZNerika() on Jul 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Visited here the week after Christmas for a mini family reunion and had a nice overall experience. Pros: Friendly staff; efficient check-in; I am an owner and was asked, but not pressured to do an “owner update;” spacious and fully stocked kitchen units; nice pools and grounds; great location. Cons: We reserved a three-bedroom unit and 2 two-bedrooms, and while our two bedrooms were fine, the three bedroom was a bit dirty and we had little flexibility to change rooms when we found out- the carpet was very dirty and the couch had stains that could not be removed though maintenance did come to check them out after several hours (had to call twice). On the carpet literally black dirt came up when I put a towel on the floor to see if it was just the color- which made me uncomfortable to have our small children play on the floor, and because three bedrooms are limited and there were apparently no additional ones available at the time, we were stuck. We made the best of it, however, and would come back, but only if we reserved units in the Key West phase of the resort, which is newer, or if we knew the carpets had been replaced.

    Best hotel in Orlando

    Reviewed by Aunty_Debss() on Jun 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the 2nd time we've stayed at the Sheraton Vistana Villages on idrive. I highly recommend it. We stay in the Belle village area with pool view. The rooms are emmaculate as is the whole resort. There's greenery everywhere with beautiful walkways round the huge lake. The pools are amazing. Staff are so friendly and go out their way to help you have the best holiday. It's a piece of paradise. It 15 minutes from disney/universal and about 8 minutes from seaworld. The itrolley stops right outside.

    8th time a charm!

    Reviewed by Gurj S(Walsall, United Kingdom) on Apr 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    we were last here in November 2019 for 2 weeks and will be back in November 2020 for another 2 weeks!! but this time with 4 more people so we will have the 2 bed apartment. we have stayed at this resort for 8 Years in a row and always come back. Front of house staff are brilliant, Amanda who checked us in was a new starter and was very polite and professional. The rooms service team are always pleasant and friendly, the staff that manage the pools and bars are great too. We have never had any issues staying here and will continue to do so as long as the level of service continues. Location is perfect, down the road from a string of good restaurants and the Vineland Designer Outlet. Cant fault this place or the staff!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Enjoyable stay and lots to do

    Reviewed by vicky z(Fort Lauderdale) on Apr 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    These are condos, timeshares but very nice roomy and comfy and most important clean. Two bedrooms and two bathrooms each. There's great amenities, beautiful pools, gym, pool bar, lakes etc. Our place smelled moldy,like there was a leak. We went downstairs to the reception and they immediately gave us another room. Great place to stay.