Embassy Suites by Hilton Scottsdale Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 980 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Very Nice!

    Reviewed by Valor24(Lake Havasu City, Arizona) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a three night stay at this Embassy Suites in Scottsdale. The purpose of the trip was for spring training baseball, however those games were just cancelled due to CV19. The hotel overall was very nice. The staff at checkin were polite and friendly. The valet guys were all very friendly. The shuttle took us to downtown Scottsdale, the driver was very friendly. The room was in very good condition. No problems. Our house keeper did a great job! The pools were fine, plenty of lounge chairs. The spa looked a bit dirty, there were several kids around this trip. The on site restaurant was great. Debbie was very friendly and provided excellent conversation and service. The buffet breakfast was good, nice omelette each day. The evening reception was ok. The drinks and servers were good. The food was less than expected as it consisted of vegetable cup, fruit cup and chips. They have bicycles to ride around the neighborhood. The fitness room was larger than expected and in good condition. Upon checkout I had a minor discrepancy with the bill. There was a small charge from the restaurant that was not ours. The manager I spoke with said she would look into it and if there was a mistake it would be removed. We enjoyed our stay. We give the entire staff an excellent review because of their positive and friendly manner during the early stages of the CV19 news and it’s uncertainty for those in the hotel industry. Thank you Embassy Suites. We will be back!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Service

    Service-5

    Amazing people

    Reviewed by G508NLryanh() on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    With covid19 there aren’t too many people visiting hotels. We were staying at another hotel just to the north a few miles and that hotel essentially wanted to completely quarantine everyone. Breakfast, pool, patio, meeting areas off limits. I asked where we could go and they laughed and said your room. Also I should mention they only had a handful of employees who weren’t let go. Maybe smart I do not know but this embassy suites I was pretty impressed! The owner I hear kept all the full time staff still working even though they also did not have many guests. They allowed us to move about and they just asked us to step through some more than normal precautions. I walked into the breakfast hall and was greeted promptly with a smile. The cook who made my eggs was great. The gentleman who grabbed my dishes Couldn’t have been nicer. All around really great people. Here are just some of the people I was able to get names for but I probably should add front desk service, valet, and room service: Laurie, guy, Paul, asmerelda, Julio. Thanks guys and ladies

    Comfortable and well-located

    Reviewed by helenaL850BF(Philadelphia, Pennsylvania) on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The room arrangements allow you to have great privacy, the beds were comfortable, and it was easy to adjust the room temperature. The food at the restaurant and breakfast were just ok, as they could use more variety e.g. fruit variation as well as lacking fun options like a waffle or crepe station. Appreciated the fitness room but a couple of the treadmills were faulty. Luckily I got there early so I could switch to one that worked fine. Overall, a beautiful and well-located hotel!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great Hotel with Great Service

    Reviewed by haze73(Adelaide, Australia) on Feb 27, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a 3 night stay here and found the room to be well decorated and very clean. Sofa bed wasn’t comfortable and when we notified the front desk they sent up a rollaway straight away which was fine. The breakfast and evening drinks were very good and staff were excellent.

    Feb Business Trip

    Reviewed by michaeltburns() on Feb 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Due to vacationers, spring training, and youth soccer tournaments, the hotel was completely over run by children during my stay. During the day and early evening kids were running wild through the public spaces and pool, but thankfully at night they were quiet and did not effect my sleep. The breakfast area was also over run by children each morning, but the staff did an amazing job to keep things clean and orderly. I've stayed at this property many times and it is always a clean and nice place to stay while in town on business. I have never seen so many children, and this may have just been an anomaly due to the time of year.I used the complimentary shuttle into Old Town Scottsdale twice. The drivers were exceptionally nice and quick and very accommodating. Lastly, the fitness center is very nice and large, with many different kinds of equipment. It is an actual stand alone center, as opposed to a converted guest or meeting room. I will stay here again and recommend it to others.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5