Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 3741 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Vacation

    Reviewed by ch0rnback(Omaha, Nebraska) on Sep 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Employees should be able to communicate in both Spanish & English; all activities and shows should be translated in both languages..we.were unable to participate or enjoy them because we had no idea what was being communicated....many Americans travel to Mexico for vacation so this would be a plus! We had a wonderful time and there were many things we enjoyed with this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-5

    Never again!!!!!

    Reviewed by brendamD2550KS(Portland, Oregon) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    This hotel is so out dated.... I was locked in the bathroom 40 min, the neighbours got me out because the maintenance guy never showed... cockroaches is the first thing we saw entering the room... that was gross but expected.... remotes died so no room service... and this place is rusty as hell buy the pool.... I’m sure sure one day it was a beautiful place but I’m sure it was at least 30 years agp

    Great resort!

    Reviewed by Janeeeeeeeeeee() on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at the resort. There were a few people that made our stay better. Sergio Alex Jose Ricardo Carlos Oscar and there’s a younger bell hop that all went out of their way to make our experience exceptional! We will definitely go back with even more of our friends.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Perfection

    Reviewed by David W(Calgary, Canada) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have just spent a week at the Crown Paradise Golden in Puerto Vallarta. There isn’t enough room to say ALL the good things about it. From the front doors when we entered to the front doors when we left it was magical. The food unbelievable, service second to no other. Every employee we met not just the front line staff acknowledged us with a hello or hola and were pleased to be able to assist us with anything at anytime. You will not go hungry nor thirsty here. Pools and beach area cleaned spotless every morning. Public washrooms spin-n-span clean. I am so impressed and pleased with everything about the whole time there. I know we are going back again and again.

    Shoop

    Reviewed by stacy332019() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great time. The staff was so friendly and helpful and the place was beautiful. We can't wait to be able to go back sometime. We were able to really relax and unwind from our busy lives! Thank you for the experience!

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4