Crown Paradise Golden Puerto Vallarta

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 4323 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing vacation!

    Reviewed by Katester73(Modesto, California) on Sep 09, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just got back a couple of days ago from the Crown Golden. The staff was amazing and treated us like queens! The breakfast and lunches served by the morning staff (Mario, Clemente, etc) were delicious! The dinners (Hector) and the staff at the Mexican restaurant were fabulous! Our room was clean and we had a great ocean view. The resort was very stringent about wearing masks and sanitizer was everywhere. We felt safe, secure and most of all very welcomed!

    Fun, location amazing

    Reviewed by Lofawtravels() on Aug 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We came for a much neededq vacation. The location of this resort is so nice close to nearby sams club and walmart, the beach is literally 10 steps from the pool.. our ocean front room had amazing views And we were not disappointed. A bonus+ was the amazing activities host Adiel, he was friendly and kept the activities going. He always remembered us each day and engaged us in conversations and informed us of upcoming activities. He was able to communicate in English and Spanish and bring the participating guests together as friends. His energy is contagious. The bartenders and servers at the pool were very attentive and provided us with a one of a kind experience.

    Crown Paradise Golden Puerto Vallarta

    Reviewed by marcanthonys925(Welland, Canada) on Aug 27, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Rude service, substandard rooms and a dangerous fall on wet floors characterised the last trip before Covid hit. From staff who were openly hostile ( yes a complaint was made) to rooms that showed their age to a non chalant attitude toward my partners fall on wet floors which resulted in a chipped wrist bone, the Golden left us wondering where we had checked in to. There are a lot of resorts in PV this is one TO STAY AWAY FROM!

    Girls getaway

    Reviewed by wildaboutfishing(Albany) on Aug 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The hotel was great. Really clean and friendly staff. The entertainment crew was exceptional. Especially Adiel. He was more than perfect. Jose at the pool bar I give an A plus, plus. He could not have been better. And Oscar at the front desk was over the moon perfect.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Best Girls Trip during Covid, August 2020

    Reviewed by hsadowsky() on Aug 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I don't travel very often, but my friends invited me on this girls trip and I was so glad we went! The resort was amazing along with all the Covid rules set in place. We felt safe and staff went above and beyond. Oscar assisted our check in wearing a mask and everything was quick and we were off to our ocean view rooms with bag help from staff. The resort has two beautiful pools, we instantly made friends with Jose the bar server, he was a hoot! We had drinks and food so fast and his presence was so fun and we felt spoiled to have him as our server. The entertainment staff was incredible! I would have never done water aerobics, or play water volleyball but Ardiel changed that. He's incredible, funny and so entertaining along with Johnny. They both made the trip so fun. Ivan, Luis and Miguel were also great bartenders we enjoyed! I have to mention Irvine our concierge - He went above and beyond to make restaurant reservations and completely take care of our schedule the entire week and helped up celebrate a special birthday! I hope everyone gets a chance to have him serve you. We are planning another girls trip next year here foresure..

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5