Overview
Hotel Mousai in Puerto Vallarta, Mexico, sets the pace for a new generation of designer hotels for guests, offering exclusive experiences by the beach and delicious pampering in unrivalled tropical surroundings. Hotel Mousai’s fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live sensationally. A splendid yet precise fusion of imagination, contemporary design and inventive functionality generates spaces of artistic magnitude and dazzling personality – a gallery of experiences and creativity that will make you feel like a million dollars and pampered like a VIP. Each area is its own showcase, each room is a distinct work of art, each space evokes a discrete emotion and character, each one of you becomes part of Hotel Mousai’s uniquely lavish fabric.
Guests of Hotel Mousai have access to the services and amenities of Garza Blanca Preserve Resort & Spa.
Check in
4 p.m.
Check out
11 a.m.
Rooms
73
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- South tower
- Minimum 1 adult, maximum 2 adults
- Maximum 2 children
- Walk in rain shower
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
- 1 king bed
- Jungle view, Ocean view or Resort view
- No more than 2 guests in the room
- 1 king bed
- Jungle view, Ocean view or Resort view
- North tower
- Maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
- 1 king bed
- Jungle view or Ocean view
- No more than 2 guests in the room
- 1 king bed
- Jungle view or Ocean view
- North tower
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Bathrobes
- Coffee maker
- Complimentary coffee/tea
- Iron/Ironing board
- Rollaway bed (on request, $)
- Safe
- Slippers
- Turndown service
- TV
- Private terrace with jetted pool and hammock
Amenities
Lobby
Rooftop Pool
Rooftop Bar
The Terrace
Hiroshi
Orange Deck
Red Room meeting room
Fitness centre
Fitness facilities
Spa
Spa
Exterior
Location
Reviews
Worst Hotel Ever Hotel Mousai Puerto Vallarta
Joseph S on Apr 10, 2024
Literally the worse hotel I have ever stayed at. There was blood in the sheets and when we called the manager to come check it out, they yelled at my wife when she said she wanted all of the sheets changed. They told her that is not her decision and the manager will decide what to change or not. They also threatened to call the Police to have us kicked out because we objected to their tone. This place sucks. i can't believe anyone would ever stay here.
I'd give it 6 stars if I could!
L7018SZloric (Los Angeles, California) on Apr 10, 2024
My husband and I planned a last minute getaway to Puerto Vallarta the first week of April 2024. We could only do a 3 night trip so we wanted to do an all inclusive and our main goal was just relaxation. From the minute we arrived at Mousai we were blown away! It is a bit outside of town (about 40 minutes from the airport) but we loved the beautiful jungle that was the backdrop for the stunning property. The gentleman at the valet were so welcoming and helpful. We arrived early (around 12:30) so our room was not ready yet but the front desk got us set up with our passes so we could use the all inclusive upstairs at the pool while we waited. Pool/Beach We spent most of our time at the rooftop pool on the South tower and had a great experience. The view is amazing and the temperature of the pool was perfect. The service was also great. From the minute you arrived at the pool they set up your loungers to your comfort and began by bringing you drinks or anything else you needed. I was pleaseantly surprised that on each day there were always pool loungers available...no need to get up early to race to the pool for a spot. Our server Ignacio was amazing and really made our time at the pool amazing. We did go down to the beach and to check out the pools below at the sister property and the beach and pool were nice but we preferred the adults only aspect of the rooftop pool. Food We were a little hesitant to book an all inclusive because in our past experience the food typically isn't great. We were very pleased with the food overall. We ate at the Steakhouse, the Italian Restuarant and the Japanese restuarant. They were all very good and had plenty of excellent choices on the menu. I was also very impressed by the level of cocktails they served...each restuarant had a creative curated list of cocktails to try. We also had breakfast at the Steakhouse and the Terrace twice and the breakfast food was amazing as well. I loved that they had a smoothie menu at breakfast. Room I typically like to stay at high end resorts and the room at Mousai blew me away. We had a corner suite on the 5th floor of the South tower and the views were stunning. We were greeted with jungle views walking into the suite and then a wraparound ocean view on our deck. The jacuzzi on the deck was the perfect addition to the room. Since there really isn't much night life to speak of at the hotel we enjoyed coming back to our room after dinner and relaxing on our deck and hitting the jacuzzi. I'm not a great sleeper at hotels and almost always dislike the comfort of the bed and pillows and I was amazed at how comfortable and cozy the bed was. I dare say I slept better at Mousai then at home. The room was really perfect in every way. Spa I enjoyed the hydrotherapy circuit and the massage at the spa. Very relaxing and I felt the price was reasonable for a hotel massage especially since the hydrotherapy was included. When I was researching hotels for this trip and saw so many amazing reviews for Mousai I really thought they might be paying people to write the reviews but I can assure you the property is that good. The only negative I can think of is that there aren't a ton of activities and/or nightlife so if that's what you are looking for you may be dissapointed. If your looking for relaxation and top tier service then Mousai is your place. I've been back less then a week and I'm already looking at prices to return in September.
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