Hard Rock Hotel Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7094 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Ipanema

    Reviewed by Taye N() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What amazing service they gave! Oscar and Juan and their manager Juan accommodated us so well even for late seating! We had a young down syndrome child sitting next to us and they went above and beyond to get home something he would like even though they didn't serve it in the restaurant. The happiness on his face when they served him a hamburger!! Priceless!

    Great Personal Service/Staff

    Reviewed by toreys35(Washington) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Just arrived home after a week at Hard Rock Vallarta. Beach was perfect, food was good, very family oriented, and the staff was friendly and very helpful. Cerazo took care of us while we enjoyed the relaxation of the beach. Gerardo and Uri were our personal assistants and ensured our vacation was stress free, and Liz and Yakima with the entertainment team stood out as ensuring we had a good time. Ready to go back already and the main reason is the great people who work at Hard Rock Vallarta.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Hard rock vallerta pool service

    Reviewed by cathyl361() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Day one and Rafael at the pool is awesome! Gonna be a great trip! He is always there with our drink of choice ... and with a smile. And makes great recommendations for dinner and lunch. We always appreciate the hard working team at Hard Rock.

    Staff at Hard Rock. Rockin the hospitality!!

    Reviewed by LYNDA D(CARROLL) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Luis (Snoop Dog). You are the best!! Great service. Great personality. Made me feel like a Queen !! See you in June !! Loco in Sunbar.. great service and kindness Luis at breakfast!! Wonderful Guadeloupe at breakfast so fantastic Activities pool staff!! Fun entertaining Front desk staff/ Rubi. Thank you Alma in spa.. thank you ?? All of you at Hard Rock raise the bar for amazing hospitality !! See you soon !!

    Already planning a return trip

    Reviewed by tweeksiecat(Dallas, Texas) on Apr 08, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is my 3rd Hard Rock all-inclusive, and although the Riviera Maya property is hard to beat, Vallarta won me over in many areas. The beach is amazing with very attentive service. I enjoyed all of the restaurants, and our last night’s dinner at Ciao was top notch. For breakfast, both room service and The Market were delicious and fast (try the Chicken and Waffle sandwich). We booked a standard deluxe room which definitely exceeded my expectations. It was a quiet wing overlooking the large “Unleashed” green space, yet we still had a nice sunset view. My only negative is that the Sun Bar isn’t open during the day like at HRRM. Since it’s right there in the lobby, it would be a great spot to wait for your transport or watch sports on a rainy day, but the bar doesn’t open until 8pm I believe, so you have to go outside to get drinks. I want to give a shoutout to Eddi, Edu, Armando, and Erick, and the overall service from all staff was exceptional like I’ve come to expect across the Hard Rock brand. I will be back soon!