Grand Bavaro Princess All Suites Resort, Spa & Casino

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 12947 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Nice vacation!

    Reviewed by Savytraveler19666(Scranton, Pennsylvania) on May 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The grand Bavaro Princess provided myself and my spouse a very nice trip! The service was excellent. I enjoyed the layout of the resort it was very beautiful. The best part of this resort was the service and bartenders they made our vacation special. The food was pretty good, nothing special but we enjoyed it. Only negative I would say is the Avalon Casino. I would stay away from this place. It gives off a shady vibe to me. We played a little black jack which was fine, but it seemed like they want you to win at the start and then the cards started changing drastically. They also tried to sucker us in to playing progressive roulette. This is common scam please stay away.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Amazing Vacation!

    Reviewed by Katiebikini() on May 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a great experience at this resort. All the food was awesome. Good selection at the buffets. We enjoyed the burger shop at the beach, it was good for a quick snack. Pool was awesome. There was a group of girls squatting and having a group “pee” session in the sand on the beach. That was interesting lol.. My wife enjoys going topless at the beach and by the pool, and she was happy that she was not alone in doing this here at this resort. There are trollies going around every few minutes and we never had to wait to long too get one. Great stay.

    Very bad experience of hotel

    Reviewed by B1ax() on Apr 12, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Hi just to say this hotel had great beach great gardens but that's about it service was poor lazy staff food choice average first night I got there is could smell paint there were no warning signs there was no anti slip mats by shower I got out after shower slipped and ended up in hospital for 4 nights out of seven found out after after closer inspection of the shower tray had been damaged and they had painted over it with gloss paint then on investigation they denied any knowledge of this

    Second Time and Still Wonderful

    Reviewed by LePort963(Midwest) on Mar 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We are returning guest and stayed here back in early February. It had been about 5 years from the last time we came. The resort definitely upgraded itself in terms of rooms and food. Service was wonderful as well. They have added a third floor to all the buildings and remodeled all the rooms inside and out. They were still in the midst of completing the renovations and construction was still happening but typically in areas where nobody was staying. The resort is huge, so most of the noise was not heard. There were only little things that I noticed that still needed to be completed but i would hope by now that would have most of those wrapped up. The pool was the same and still clean and gorgeous. One really nice feature was the Platinum area. Now they have a separate pool just for Platinum guest that includes a restaurant, bar and rooftop bar that we frequented every day. The new Platinum Lounge was nice but I liked the previous one better, there were places in the old lounge were you could sit and play games with your friends, watch tv and hang out. However, we did find other places to do this like the sports bar which is new along with a few other food venues. Overall, the food was excellent, more choices and much better than the first time we came. The beach, pools, restrooms, and public areas were always clean and everything is new. The staff was very friendly and helpful. Loved getting to know the regular bartenders and wait staff and they loved us too because we tipped them nice because in America we are used to tipping for excellent service...just seems like the right thing to do. Many of these workers are away from their families for days/weeks on end and seem to work multiple shifts per day. People you see at breakfast are the same you see at dinner or even later, and after a long day they were still very friendly and didn't complain. Just a couple things that I noticed that I wish was different was the shower floor is not pitched correctly and the water doesn't drain unless you push it along with your foot, and we had to use a beach towel to stop the water from running into the bathroom. And the last thing which was they really need handrails on the stairs going up to the rooms. Maybe they hadn't gotten to that when we arrived but its sure hard climbing 3 flights of stairs, if your on the top floor without a rail. Otherwise, my sincere thanks to all the staff at Grand Bavaro Princess you all made our vacation one to remember forever!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Great Staff - Nice Resort

    Reviewed by hockeyfan41126() on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed there for a week for a destination wedding. It was my 3rd all-inclusive vacation with the other 2 being in Cuba. It was a great experience. Staff were excellent and provided friendly, attentive service. Elizabeth in the lobby and pool/beach was a highlight as was Rosendo in the 24/7 pub. I'm missing one of our servers from the buffet because I didn't realize until too late when it was her last day. I would love to be able to find out her name if someone could contact me and if it can be figured out from the area she was working and dates she was working. The facility itself was recently renovated and was quite nice. There were still renovations happening but it wasn't noticeable (at least from the areas I spent time in). The nice part for me was that it meant it wasn't at full capacity so it was easy to find spots at the pool or on the beach any time of day (I don't know how much of a difference that made to the experience or what it would be like at full capacity). I wasn't in the Platinum section so I can't comment on it. The wildlife on the resort is a nice touch if you like that sort of thing. Rooms were nice. I would have liked a slightly colder mini fridge and better AC (borderline during the day, lots cold at night) but that's minor. I don't think entertainment/activities were in full swing. Some of the listed items weren't available at the time. There weren't nets on the tennis courts or windsurfers on the beach. There may have been other things too that weren't on my radar. One area that had a bit of an issue was check-in. I was in a group and we had asked about getting rooms close together. Some people who wanted 2 beds were in rooms with 1 bed and then my wife and I discovered that we were in a room with 2 beds when we wanted 1. If we wanted to change rooms we would be even further from the rest of the group. We asked about getting the rooms that had been initially (erroneously) given to the other people in our room but were told they weren't available. Overall a great stay.

    Individual ratings:

    Service

    Service-5