Hard Rock Hotel & Casino, Punta Cana
Punta Cana 5.0
Overview
The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults!
Check in
3 p.m.
Check out
12 p.m.
Rooms
1882
Inclusions
- Daily activities
- Round-trip airport transfers
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Smoke-free
- 300-thread count linens
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
- Garden view
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Climate control
- Jetted tub
- Living room
- Seating area
- Smoke-free
- Upgraded amenities
- Welcome red wine bottle
- Balconies with tropical views
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- No more than 4 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view, Pool view or Tropical View
- Minimum 1 adult, maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Jetted tub
- Pillow menu
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Rollaway bed (on request)
- Safe
- Slippers
- Turndown service
- TV
Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Children’s pool
- Playground
- Waterpark
Roxity Kids Club
· a mini kitchen for cooking class
· a dollhouse
· a mini theatre
· a mini beauty salon
· a playground zone with slides and mini climbing structures
· a dining room
· a trampoline zone
· indoor basketball court
· restrooms
- Children ages: 2 to 17
Type | Amenities | |
---|---|---|
Sun bar | Bar, Sports bar | |
Moon Lounge | Bar, Lounge | |
Eclipse Terrace | Bar, Lounge | Open air |
Zen Lounge | Bar, Lounge | |
3 Swim-up Bars | Bar, Swim-up bar | |
4 Poolside Bars | Bar, Pool bar |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Bistro Med | À la carte | Mediterranean | Breakfast, Lunch | Dress code |
Stacked | À la carte | American | ||
Ciao Trattoria | À la carte | Pizzaria | Dinner, Lunch | Dress code |
Market Food Hall | Buffet | International | Breakfast, Dinner, Lunch | |
Los Gallos | À la carte | Mexican | Dinner | Dress code |
Zen | À la carte | Asian, Sushi | Dinner | Dress code |
Ciao | À la carte | Italian | Dinner | Dress code |
Ipanema | À la carte | Brazilian | Dinner | Dress code |
Toro Steakhouse | À la carte | Grill/steak house | Dinner, Lunch | Dress code |
Ice Cone & Deli | Café | American | Snacks | |
Must Sweet & Coffee | Café | Coffee and Pastries | ||
The Split | Snack bar | American, Classic Subs | ||
Fine dining at Montserrat Manor ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Uncorked Experience ($) | À la carte | International | Dinner | ($), Dress code, Not included with all-inclusive plan |
Awaken your Senses ($) | À la carte | Multi-sensory dining | Dinner | ($), Dress code, Not included with all-inclusive plan |
YOUYU ($) | À la carte | Asian | Dinner | ($), Dress code, Not included with all-inclusive plan |
- Rooms: 1882
- Fitness centre: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Whirlpools available ($)
-
All-inclusive: Included
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Meal plan details
Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost. Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu. Reservations not required but operate on a first come, first serve basis, dress code in effect. No limit to number of à la carte meals per stay
Pools
- Adults only pools: 1
- Kids pools: 3
- Outdoor pools: 9
- Lazy river: Included
- Water slides: Included
- Waterpark: Included
Golf
- Golf: on site ($)
- Mini golf: on site ($)
Water sports
- Non-motorized watersports: on site
Other sports
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Casino: on site ($)
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Bowling available ($)
- Escapology Escape Room available ($)
- Laser Tag Space Adventure available ($)
- Flowrider available ($)
- ATM
- Business centre available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Medical services available ($)
- Meeting facilities available ($)
- Parking
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding facilities available ($)
- Internet (30 free minutes per room per stay) available ($)
- Car rental desk available ($)
Arcade
Bar
Beach
Beach
Bistro MED
Bowling
Casino
Pool
Pool
Flowrider
Gym
Lobby seating
Lobby
Lounge
Mini golf
Nightclub
Pool
Shopping
Spa
Terrace
Terrace
Theatre
Toro
Wedding
The Market
The Market Bar
The Market
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
This property has it all
Rositanguyen (Atlantic City, New Jersey) on Apr 13, 2024
As a first-time Hall of Fame member, my experience varied greatly, especially since I had prepaid for special attention. In 2023, during my trip to Cancun, the service was disappointingly slow, and the response to my inquiries was consistently negative. However, this didn't bother me much, as I was there simply to unwind, and my family is easily satisfied with good food and sunshine. Returning from Punta Cana in early April 2024, I was warmly welcomed by my Butler, Alexander, who had already arranged dinner reservations and champagne delivery to my room, all before I had even checked in. Compared to Cancun, the check-in process was notably swift this time.The accommodations in Punta Cana were spacious, with each sofa easily converting into a sofa bed, allowing my kids to stay in the same room with us this time. Alexander ensured that a cabana was reserved for my family every morning, and my daughter practically lived at the beach from 7 am to 6 pm daily. Our days consisted of beach outings, dining, and indulging in drinks, with a couple of peaceful days in between.However, chaos ensued when 22 family members arrived to celebrate my husband and my birthdays. That's when I met Mariel, my other Butler, who efficiently handled the check-in process for the seven additional rooms required for my extended family. I am immensely grateful for Alexander and Mariel, who made my life considerably easier by attending to my family's needs while I enjoyed some much-needed relaxation. Their exceptional service was instrumental in catering to my family's demands, which can be quite demanding at times. Now for the actual review Go to dinner before 7pm if you want to be seated right away. If you try to get in after 7pm, there will be a 30 min or more wait. Most of the food is buffet style but pretty good I’m my opinion. Ciao is the only restaurant that is a La carte. Zen was not my favorite. Stay at the main pool for all the action! It’s a party all day. I went during Easter Break and it was very crowded with tons of high schoolers. My middle school kids enjoyed making new friends! There are so much to do, from water park, lazy River, foam parties, beach and pool volleyball. And Lastly, don’t miss the shows, Alexander and Mariel, reserved front row seats for my family every night. The theater gets filled up quickly. The shows at this property were exceptional!
Check your towels
williamjD5616FV (Chandler, Arizona) on Apr 12, 2024
The food overall is good. Service can be hit or miss. Toro was probably the worse restaurant. Our steaks were trying to dry and the service was terrible. The waiter barely checked on us and it was hard to get any refills of water even. The waiter even pressured for a tip after they provided poor quality of service. The beach is beautiful and the pools are great also. The lazy river is super lazy and slow. To the point you have to push yourself or you will sit in one spot. The room was beautiful and we actually had a pretty decent view of the beach. The cleaning staff definitely were not top notch. We placed our towels in a pile on the bathroom floor. I came back to the room minutes after the cleaning lady just left and went to wash my face. I wiped my face with the towel that was hanging up and instantly realized it was one of the wet dirty towels we threw into a pile for them to swap out with cleans ones. The cleaning lady just hung them back up. Completely disgusting. I will not be investigating in becoming a “legendary member” after this experience. It makes me wonder what other areas they cut corners.
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