Majestic Mirage Punta Cana

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 7181 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    very very long waiting check in

    Reviewed by 473borisb(New York City, New York) on Sep 10, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    n this hotel when you check in they not giving keys from your room right away to you , they have someone who have to show you hotel and explain to you everything , but when I check in guy who have to show me he was somewhere talking with girls and I wait very long time after my long time flight , in general not bad hotel but this kind of service redicilus , in buffet also if you jo gonna give them tips no service for you

    Individual ratings:

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Swim up heaven! Love it so much, we stayed an extra 3 days!

    Reviewed by tvpappy(Picton, Canada) on Aug 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was a MUCH needed vacation! It had been so many years since we had done an AI, so we wanted to make sure we selected the best bang for our buck. Well, we really succeeded in that regard! The Majestic Mirage was everything we were hoping for, and then some! My full review was way too long to post here, so feel free to ask questions. Here are the bullet points of that review: Book the VIP airport arrival. Well worth it! Lobby, Family Club check in – Amazing and stress free Swim up room in the Family Club – a dream come true! Pool and pool bar – fantastic! Buffet – very good Seafood for breakfast by the ocean – excellent Seafood for lunch – ditto Seafood for dinner – I enjoyed it Italian – meh Japanese (tepenyaki) – so much fun and tastier than expected Sports bar – excellent snacks and plenty of sports to watch from back home! Café – great selection of coffee, pastries, milkshakes and desserts Steakhouse – staff were wonderful, wine flowed freely, steak was decent Beach volleyball – international fun, competitive action every day, friends made for life from around the world. Highlight for my son Beach – best strip of Bavaro is outside the Mirage. Clean and warm. No seaweed. We loved this resort so much that we arranged to stay an extra three days. It cost us a bit (read “a lot”) but we were simply not ready to return yet after 7 days. 10 days, however, were perfect!

    Best Week Away in the Sun.....EVER!

    Reviewed by jenniferaM2747JG(150 Great Wolf Drive) on Jul 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My winter travel friend and I had the best week ever the last week of February into March 2020. We are so thankful we got to experience this resort before travel came to a screeching halt! We had a Mirage Club Roof Top room....it was amazing! We can't say enough about this resort....the food, room , drinks and especially the service was second to none. We have both traveled to many all inclusive resorts and this was the best! Special shout out to our amazing concierge Omar who could not have been more amazing! Juan by the pool was so good to us. We also had great service by the pool from Jesus and Flor and Elroy at the pool/beach bar. Before we left we already couldn't wait to return (and we are both the type that before this we said why would you go to the same resort twice.....now we know!) Fingers crossed everyday for a Covid 19 vaccine so our hubby's will let us travel there again in 2021! And because of us constantly talking about this resort since we have come home we have friends that want to join us!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Johan

    Reviewed by 331felicityw() on Jul 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Johan was amazingly attentive during our whole stay and so polite and wonderful to deal with. If we go back we definitely would like to have him as our butler again. We’ve never had a butler before and it was a great experience and we definitely felt spoiled,

    Beautiful

    Reviewed by elizatish(Chicago, Illinois) on May 20, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Better late than never! We honeymooned here end of Oct. 2019. Our first trip to the Dominican, definitely not our last. We used a travel agent for the first (and last) time since we thought it would maybe make the honeymoon more special but if your huge into research, etc as I am then I'd recommend to just book on your own. Airport: Beautiful, open air (like Cancun many moons ago...) We had a guy grab our luggage for us (we wanted it since it was warm and we were tired from the wedding and travel). Very friendly and of course tipped him for his help, he got us out of the airport in record time. Our transfers were not that great (private but a cramped style of seating in the tram, no welcome drinks. Had to stop on the side of the road since he didn't close the door properly) and I know I would have done better on my own (Renny I hear is excellent). Hotel: Beyond beautiful once you step into the lobby and overlook the balcony. The ocean is a short walk down, and just gorgeous. Loved that it was right there with this smaller type of hotel. Room: we stayed in the adult section with the rooftop jacuzzi and really enjoyed it. We used the jacuzzi almost every night. Roberto was our butler and he was always checking in on us and making sure we had a good stay. We reserved the Japanese when we first met him for the earlier dinner timeslot, he suggested we do the later reservation and we should have listened to him. The only issue we had with him was he told us we could go to the other hotel and not need a reservation for dinner, but when we arrived they said we need a reservation. So we ate at the steakhouse twice (very good though). We didn't get a chance to try the Italian sadly. Breakfast was great, we did the ala carte a couple times and buffet. Loved both, food tasted better at ala carte but can't beat the view at the buffet. Layout of the resort is easy to get around, the courtyard was a nice central area to visit. I was under the weather most of the trip and having the pharmacy there was convenient (I pack every "drug" you can imagine, except for dayquil.... Be sure to bring tums, imodium, tylenol, dayquil; otherwise it costs an arm and leg there. Better to have and not need. Food is subjective. We are foodies and found it to not be up to our level. However, the steakhouse was excellent. We actually enjoyed the house wine as well. Wasn't expecting that since most AI wines are not up par (IMHO). Being the adult only section, we had access to the snack room (forgot the official name, but what I liked to call it haha) and it was nice to grab a sandwich and dessert on the way back to the room to tide you over until dinner time. Also, finding a restroom was very easy. Really liked the smaller feel of the hotel. Room service was ok, pizza is awful (Chicago native hard to compete I know). Being our honeymoon we got the beach dinner included, it was nice but we would not pay separately for it. You're around other couples so not very secluded to me, service and food was very good though. Felix at the pool bar was beyond our favorite and we still talk about him fondly. Shake, shake, shake. He was amazing. Also Juan the pool guy was a sweetheart and his service was superb. (Be sure to follow the fan FB page, very helpful) Drinks were hit or miss elsewhere. We ventured to the other hotel (when we tried to go to the Italian there since ours was closed that evening) and the lobby bar made the most amazing espresso martini. Best evening drink I had while there. Overall, I think we'd stay here again for nostalgic reasons but would try somewhere new next time. Tips: bring plenty of singles and fives to tip, we ran out even though we thought we brought plenty. Bring floaties (swimways are my favorite) and an insulated mug to keep your drink cold. Be sure to visit Felix at the pool bar! He will not disappoint.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5