Occidental Punta Cana reviews
9939 TripAdvisor reviews
Beautiful resort and very helpful staff
Gregory S on Mar 22, 2024
Our spring break was amazing the resort was beautiful and everyone was super helpful and kind. Our guide Miguel was very informative and made sure we had everything we need. I will definitely be booking with the occidental Punta Cana if/when I return.
*****Yessi, Jorge, Felix****
Discover32031507059 on Mar 22, 2024
Fifth trip to DR, first time at this resort. First, the reason we love it here is because of the people - This resort was no exception. I want to give the utmost appreciation and thanks for the wonderful staff here who made our trip enjoyable despite other frustrations. **Huge thanks to YESSI, JORGE, and FELIX who kept us smiling the whole week in the pool. They made our trip!** Gracias, mis amigos and mi amor, Yessi!
Occidental Punta Cana. Highly recommend!
Beatrice Z on Mar 21, 2024
Amazing hotel! Everyone is so friendly. The entertainment is top notch. The staff is thoughtful and hard working. Yvelise Martinez in the buffet lounge is the sweetest host. Always welcoming you with a smile. The drinks were so delicious. Thank you to Yessi De La Rosa and Nicaury Lopez!
Amazing Atmosphere, Average Food and Drink
ryancF2288DT on Mar 20, 2024
The rooms, the pool and the beach were fantastic, although the food was just average. Lines for the bars could be long and most of them close quite early, but they let you get as many drinks as you want at a time. The customer service was very good (but be aware many of the workers only speak Spanish), especially Miguel Sema. Also be aware that the pools close at 7 pm and there is no wifi in the restaurants or bathrooms.
Just average
Jacque1inee on Mar 20, 2024
For the price, it's above average so would reco for spring breakers or anyone with low standards. For couples or adults, I would not recommend it. Our first room had a leak, took 1 hour to change to a second room that smelled like paint, before we moved to our final room which was missing 2 pillows. The rooms get basic cleaned but you can see the mold and dirt in the corners. The resort itself looks beautiful but the food and service are all average, with a few standouts to save the day.