Barceló Maya Grand Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 12607 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Will come again!

    Reviewed by 910spencerb() on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Manual and Rosa were amazing, wonderful service and amazing food! No complaints! Friendly staff! Any kind of food you can think of with people welcoming you with a mike what more could you ask for. Love this resort

    Barcelo Maya Grand Beach Resort is truly a four and a half star resort.

    Reviewed by KennyrA1141OT(Saskatoon, Canada) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have travelled extensively of the past many years and the Barceló May Beach is one of the nicest resorts we have had the pleasure to visit. The rooms very nice, the grounds excellent, the many water features within the resort itself very nice and the beach is great. You can walk out a hundred feet and still only be waste deep. The access to the other three resorts and their food is nice as well. Many al la carte resturants for everyones taste buds. The five unit complex has access to a bowling alley and fake ice skating rink in the mall. Right nearby is an adventure park with zip lines, go carts, atvs, and a rollercoaster that was closed on our visit. The staff is very accommodating and communicating is easy. Staying at the Beach we had access to three other resorts in the complex. The massive pool and the separate lap pool are a bonus. Their towel deal is the best ever. Just pick up your towels at the beach - no card - no $30.00 charge if you lose it - you can even just leave it on your beach lounge when you are done ( but it would be nice if you took it back for them ). We enjoyed our stay and would recommend this resort without hesitation.

    Pool coordinator

    Reviewed by E1009ENdavidp() on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a fun time at the pool Sergio, Monica , ximena y Katya was really fun, Great people and staff. Made out time there enjoyable. Would recommend anyone to come here and enjoy the pool with them working

    here right now...Short for today...more later

    Reviewed by beckwe(Woodbury, Minnesota) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is to give a big thank you for the smiles from the girls, Kathya, Monica and Ximenia, at the activities palapa. They, along with Sergio, keep the energy level an 11out of 10! At The water aerobics and dance lessons the latin music is very energetic and fun to listen to. Now the Christmas music coming from the "rocks" is a different story. IT NEEDS to to be changed. THE SAME SLOW SLOW SLOW songs play over and over. I suggest a more upbeat sound track. I'm giving the service 4stars. The waiters in the two restaurants , one a little heavy with the suggestions and the other messed up my order. 4 stars for sleep cause the beds are a little hard. Everything else is 5 star for us.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Perfect vacation

    Reviewed by DianeMT2015(Metro Minneapolis-Saint Paul, Minnesota) on Dec 11, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Another fabulous trip to the Beautiful Barcelo Riveria Maya Beach Hotel. Our 17th visit was wonderful. Perfect weather excellent snorkeling great food and excellent staff. Thank you to Ivan Uh Regelio Lopez Sergio Chuk Jorge Morales Irene Sanchez See you again soon