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  5. Hilton Playa del Carmen, an All-inclusive Resort

Hilton Playa del Carmen, an All-inclusive Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

  • Adults only
  • All-inclusive
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						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 20619 reviews

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

Welcome to the all-new Hilton Playa del Carmen—an all-inclusive, adults-only escape from the ordinary, where you’ll delight in privacy and romance amid casual elegance, comfort and convenience. Located in the famed Riviera Maya region, and just steps away from the vibrant Fifth Avenue of Playa del Carmen, this beachfront resort features sweeping ocean views, palm-lined and white-sand beaches. They take pride in delivering life-long memories in a relaxing experience designed to meet your every need. Finally, a stress-free all-inclusive experience worthy of the legendary Hilton standards.

 

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Fully equipped Life Fitness® Center & Stott Pilates®, spinning, aerobics and yoga sessions
  • 2-line direct dial cordless telephone with bi-lingual voice mail and bathroom extension
  • Unique “Magic Box” for discrete room service delivery
  • Personalized check-in/check-out with welcome and departure refreshing cocktail and cold towel service
  • Canopied shade beds & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
  • Exclusive Beach Cabanas upon availability
  • Beach Butlers provide cold towel service, ice water, suntan lotion, newspapers, magazines and much more
  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food preparation and an international buffet, including natural, low calorie, vegetarian and delicatessen-style menu choices
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.35 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Bathrobes
  • Concierge service
  • Housekeeping
  • Mini-bar stocked daily
  • Slippers
  • Turndown service
  • TV

Select a room type:

Junior Suite includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
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Junior Suite

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Junior Suite

Junior Suite Garden View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Garden view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow top mattress
  • Black out drapes
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Junior Suite Garden View

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Junior Suite Garden View

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Renovated Junior Suite Garden View

Junior Suite Pool View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Pool view
  • 653 square feet
  • No more than 4 guests in the room
  • Balcony
  • Ceiling fan
  • Coffee maker
  • Jetted tub
  • Lit make-up mirror
  • Mini-bar
  • Pillow top mattress
Junior Suite Pool View

Junior Suite Pool View

Junior Suite Ocean View includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Partial ocean view
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow top mattress
  • Includes all the features of the Junior Suites plus better location with partial ocean views of the turquoise Caribbean
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Junior Suite Ocean View

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Junior Suite Ocean View

Junior Suite Swim Up includes:

Room includes:

  • 1 king bed, or 2 double beds
  • 653 square feet
  • No more than 4 guests in the room
  • Pillow top mattress
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Junior Suite Swim Up

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Junior Suite Swim Up - exterior

Junior Suite Ocean Front includes:

Room includes:

  • 1 king bed
  • Ocean view
  • 653 square feet
  • No more than 2 guests in the room
  • Pillow top mattress
  • Include all the features of the Junior Suites Ocean view
  • Exclusive access to Chef's Plate gourmet restaurant (reservation required)
Junior Suite Ocean Front

Junior Suite Ocean Front

Amenities & activities

  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities

La Mejorada

  • Bar
  • Lobby bar

Trade Winds Pool & Swim-up Bar

  • Bar
  • Swim-up bar

Pelicanos Beach Bar

  • Bar
  • Beach bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property
Type of restaurant Type of cuisine Open for Additional information

Kalamata

  • À la carte
  • Buffet
  • Mediterranean
  • Breakfast
  • Dinner
  • Lunch
  • This restaurant provides both buffet and à la carte dining

Rincon Mexicano

  • À la carte
  • Mexican
  • Lunch

Spice

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Asiana

  • À la carte
  • Asian
  • Dinner

Pelicanos

  • À la carte
  • Caribbean
  • Breakfast
  • Dinner
  • Lunch

Maria Marie

  • À la carte
  • French
  • Mexican
  • Dinner

Barefoot

  • Snack bar
  • International
  • Breakfast
  • Lunch
  • Snacks

Aromas

  • Café
  • Coffee and pastries
  • Breakfast
  • Snacks

Chef’s Plate

  • À la carte
  • International
  • Dinner
  • Not included with all-inclusive plan
  • Reservations required
  • Suites: 524
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site ($)
  • Spa: On site ($)
  • Spa treatments: On site ($)

Playa del Carmen

Riviera Maya, Mexico

52-984-877-2900

55 km from CUN

  • Beach front
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Outdoor pools: 2
  • Cabanas ($)

Water sports

  • Non-motorized watersports: On site
  • Snorkeling: On site
  • Watersports centre: On site

Other sports

  • Aerobics: On site
  • Tennis courts: On site

Other activities

  • Daily activities: On site
  • Nightly entertainment: On site
  • Tranquility pool
  • Baggage check
  • Business centre
  • Concierge
  • Dry cleaning ($)
  • Gift shop
  • Laundry services ($)
  • Meeting facilities ($)
  • Tour desk
  • Wedding facilities ($)