Claremont Club & Spa, A Fairmont Hotel

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1883 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Overpriced Staycation

    Reviewed by LaurenL227(Mexico City, Mexico) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and I came to the Claremont for one night to celebrate our 5th anniversary. We live nearby and the luxury advertised by the Claremont seemed like a nice splurge since we’re not traveling during COVID. I paid about $400 for a view of the tennis courts and a palm tree. I had a slight bay view, but mostly the view of club goers on the tennis courts who awkwardly waved at me as I was in my pjs trying to enjoy the “bay view” I paid for. Additionally the room was a little old and had peeling wallpaper throughout the walls. Overall, it was a fine stay but not worth the price tag at all. Before our stay, we had considered becoming members but based on our experience I’ll think we’ll pass. Kind of a bummer since we live close and it could have been a go to! I will say the staff was extremely kind and helpful. I gave my review an extra star just because of the staff. Also note, the restaurant was great. We went for brunch and our waiter was awesome. A little overpriced but the food is pretty good!

    Stayed for a week and very satisfying experience

    Reviewed by Jae L(Seoul, South Korea) on Jan 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for about a week with family. Reserved a junior suite and room was large enough for four of us. However, our room was facing the tennis courts and when we looked out on the windows, we constantly had an eye contact with people going in and out of the courts. Unfortunately, all of the junior suites were on the same floor and had to move up to a room at higher floor with more money... The hotel staffs were great and very friendly. Rooms are clean and comfortable beds.

    Above and Beyond...

    Reviewed by michaelh703() on Nov 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed at numerous Fairmont properties over the years. This was our first time at the Claremont. Although we were going to San Francisco we thought we would try something new and stay on the other side of the bay at a hotel we had never been to. Of course our experience was different then it would have been pre-Coronavirus, so I am sure that our experience would have been magnified tenfold. Every Fairmont employee we met during our stay was friendly, helpful and they all truly went above and beyond expectations. Our room was immaculate and a great value given our view and the size of our room. Several breakfast options within a 5 minute walk, beautiful grounds and only took 25 minutes or so from hotel to downtown San Francisco. Well worth staying in Berkeley rather then San Francisco. Area around the hotel was clean and safe, get like an old school neighborhood. We will definitely stay here again. Well done!

    Claremont Hotel is the best in its class!!!

    Reviewed by colbyj338(San Francisco) on Oct 29, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed at the Claremont about 5 times, both with my boyfriend and on my own. Every stay (and spa treatment) has always been top tier! The staff are incredibly gracious and welcoming. I've always enjoyed the entirety of my experience, from the pool use and indoor whirlpool in the lockers area, to the massive bathtub and fantastic bedding in the guest rooms. Probably the only thing I didn't lose my mind over was the tea service. It just wasn't the best I've ever had, but still quite good, if not a tad pricey. Seriously, I work in hospitality and have trained hundreds of staff in my career, and I would cry to have even one of their employees working for me. They are outstanding! Tip them all very well, especially now!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Disappointed

    Reviewed by hospitalityplus53(Negreira, Spain) on Oct 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We are staying at the Claremont Hotel, October 22nd-25th, 2020, booked two rooms for three nights. Our purpose is to visit family who live in the area. A few moments ago, we asked to sit in their outdoor area restaurant and they directed us to another end of a parking lot to sit on Adirondack chairs, even though we are guests of the hotel. The night before we had purchased two Etude Pinot Noir bottles of wine. We realize it’s during Covid, yet couldn’t the service include a solution besides Adirondack chairs at another end of parking lot? We decided to open our own bottle of wine on one of their hotel decks. So far so good. ??