Caribe Hilton

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 7737 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Caribe Hilton The Best

    Reviewed by effiemitchell(Brooklyn, New York) on Apr 15, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would recommend Caribe Hilton To Anyone That’s Traveling To PR .. I Loved My Suite... Thanks , The food was pricey but good, every time I request for Toiletries , Sheets, The Services were Available and sent to the room on time

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Average stay

    Reviewed by 671nikkyw(Clifton, New Jersey) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Visited with a friend during spring break season Overall service was poor Long waits to get breakfast 45-60mins daily Long waits to even get drinks As a gold member I was told continental breakfast (fruits, pastries, yoghurt) was complimentary however it was added to bill for all days we picked up continental breakfast at nectar and I had to waste more than 30mins at check out to argue this. Moreover, I've never seen continental breakfast that did not include any type of bread! Bathroom tub was peeling extensively, we complained to front desk and we were told a $50 credit would be applied to our bill as compensation. At check out, realized it was never applied. Definitely not Hilton standard of doing things but we still enjoyed our trip. We had dinner twice at Lola's and once at Morton's steakhouse and really enjoyed them all. We ate at off site restaurants the rest of our stay.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-2

    Value

    Value-2

    PR family vacation

    Reviewed by dmontalvo28() on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Staff was friendly polite and approachable. Would definitely stay here again and recommend. I would not recommend to eat at Mojitos. Overpriced. I love that it has preserved it Puerto Rican culture essence.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Gf’s bday

    Reviewed by youngblood9183(Chicago, Illinois) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Great hotel minus the extra charges for amenities not available. 50% of restaurants were good others not so good. Staff is great and covid safety standards excellent. Otherwise everything was great but would have been better minus covid.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    It’s a NO for me

    Reviewed by nishaboo2(New Orleans, Louisiana) on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Went to relax, but couldn’t quite do that because of several maintenance, cleaning and noise issues that had to be addressed. I also didn’t enjoy taking out trash, and dirty linen into the hallway. Or through picking through clean towels in bins in the hallway.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-2