Seven Stars Resort Condo

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3157 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Excellent

    Reviewed by lilliann571(Brooklyn, New York) on Sep 30, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff is very attentive and professional. As a solo visitor, I felt welcomed and comfortable. Although the waves in the beach were harsh and made it difficult to swim in this time of the year, I still had a great time. I enjoed my time at the hotel and explored other parts of the island. Jamy, Huesha, Charlse, and Sprenda were so nice and accomodating. The breakfast was good and will fill you up for the whole day. The taxi driver from Seabreeze, that I used frequently, was punctual and professional. I will definely bring my family next year.

    Amazing resort!

    Reviewed by Sightsee606852(United States) on Sep 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Seven stars resort is top notch. Every employee at the resort was extremely helpful. I must say the two that really went out of there way were She’love & Jamy. Jamy thanks again for being a life savor! Lisa

    Poor customer service

    Reviewed by DFoldes() on Sep 24, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    We decided to visit Seven Stars for dinner multiple times while visiting Turks and Caicos. Unfortunately, we found the service and empathy to be subpar when dealing with adverse situations. After one of our dinners, we went to their gift shop for a couple items. While trying on a pair of cheap sunglasses, an additional pair fell and broke that was not placed well on the rack. The clerk was extremely rude, offered no empathy or thought of finding a solution - for starters did not greet us and when she entered her words verbatim “ you trying to fix somethin you just broke.” I simply asked to help with the situation or that I buy the pair I actually tried on, however the clerk continued to be rude. We spoke with a manager who was at least kinder, but had no authority to help make the situation better. After calling for other managers discretion, they decided that if I bought the pair actually wanted, they’d sell the broken pair for half off. Their attitude and service over a $40 item (probably cost them $10), showed zero customer service or care that we would visit their property again and frequently. Spend your money at Grace Bay Club, where they are extremely kind, and make your stay absolutely phenomenal, regardless of the situation.

    Perfect Option

    Reviewed by The_U_5x(NYC) on Sep 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything is great, rooms are very nice, huge main pool and separate adult pool both with beach views, big beach with soft sand and calm water, great spa and staff is exceptionally well trained. Will be back!

    Absolutely wonderful experience!

    Reviewed by CHAHAR123(Providenciales) on Aug 25, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We just enjoyed an absolutely amazing couple of nights at Seven Stars. The Covid-19 protocols are exceptional, cleanliness and hygiene is top priority at every single point, but it is all done in such a way that it really does not impact the luxury experience at all. The hotel and all the amenities are absolutely gorgeous, the grounds are beautifully kept, both the pools are wonderful and really spacious. There are plenty of comfy sunbeds by the pools, or the amazing beach staff with gladly set you up on the beach if you prefer. We had great service from start to finish, notably Lila on the beach, Peter at The Deck restaurant (the trio of conch is delicious!) and Shelove at Guest Services, but really, every single person we interacted with was friendly, courteous and fun. Seven Stars really do have some of the best resort staff on island. We ate at The Deck and also at Seven restaurant. Seven is truly fabulous, the attention to detail is second to none. Definitely treat yourself to an experience here, and don't forget to take full advantage of the excellent cocktail bar too! All in all, a luxury+ experience. I would absolutely recommend this hotel

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5