Iberostar Selection Bella Vista Varadero

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 2262 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Perfect Vacation

    Reviewed by giorginav2021() on Jan 19, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The rooms on the upper floors have wonderful views. The girls who attend are very nice and attentive. The young man who gave us room service is very professional, he gave us an excellent service. the children's pools are very nice, we don't have children but we did see how the little ones enjoyed themselves. the snack bar provides 24 hour service, we loved the place. For my husband and me, it was a perfect vacation.

    Individual ratings:

    Service

    Service-5

    A nice getaway even with COVID.

    Reviewed by thelovemovement(London, United Kingdom) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were really lucky to come to IBV in the middle of lockdown and a pandemic and had a lovely time and even met some amazing people on this trip. Having been to Cuba a few times, I knew that 5* is not a universal rating and that definitely made things a little easier. Hotel + room: We were one of the first groups at the hotel so our first week was pretty quiet, it felt like having a private beach/pool which was awesome but there was a reduction in services that we definitely felt when it came to food which I'll highlight below. Our room was clean, spacious and generally nice. We were upgraded to a sea view when we arrived which was a lovely touch. We were directly above the outside lobby area which got loud with entertainment, but I was usually so wiped out from the day that I just fell asleep. I wish there had been coffee making facilities in the room though - it's the only time I've been somewhere that didn't have it. One concern was that we had an image of a golliwog on our wall which was really horrible to have to wake up see everyday. We also had a few cockroaches in the bathroom, but we just tried to deal with it. The hotel itself is nice, yes there are some plumbing issues/leaks around the building - but overall it's fine. Some of the lifts don't work, so we just used the stairs. We felt super safe in terms of COVID, this hotel takes things seriously. Everyone had masks, lots of anti-bac available and the staff are forever working hard to keep it clean. The staff at the lobby bar Addiel and a young, friendly man with an amazing haircut whose name I've forgotten were absolute stars. They looked after us everyday and never made us feel like we were being a pain. They even helped us find a barber for my hubby which was really cool! WiFi was a bit hit and miss at times, but staff topped us up regularly with no real bother. We had an emergency at home which meant we had to use our phones more than expected, but the staff at front desk kept us going with lots of wifi :). Pools, beach and activities: Both main pools were a bit chilly, but I just sucked it up! I have to say, I preferred the beach as the sea was generally quite calm and I could swim quite far without worrying. The sand and all the shells are absolutely gorgeous - it felt like a real treat to be on the beach. The only annoying thing was that the beach bar wasn't open due to COVID, so we had to keep getting up, which isn't a big deal but this is the only hotel I'd been to that didn't have this in action. There were limited activities on our first week, I imagine due to low occupancy with the exception of dance classes but by the second week we had lots of games and activities which made it more fun. The lovely lady who looks after beach towels by the pool was also just a breath of fresh air - always so warm and friendly. Food: When we arrived we could only eat at the buffet for breakfast and lunch, and had to go to one of the a la cartes for dinner which had super limited and repetitive menus. On our second week the buffet opened for dinner which definitely helped, but this is definitely one of the more limited buffets I've been to. We always found something to eat but we did feel the repetition. I think the salad station and fresh fish/meat stations were easily the best, and the guava is GREAT. The staff work tirelessly to accommodate guests and it was appreciated by us. In terms of a la cartes, the Creole restaurant was our favourite and the Cuban lunch on Thursdays was great! We ordered room service once but I wouldn't recommend it, it's definitely not quite up to par with any other room service I've had before. Gym: One of the best equipped gyms I've been to and definitely the best I've had in Cuba. A good mix of modern cardio equipment, free weights (barbells and dumbbells) and machines. The young man who looks after the gym is beyond efficient and super friendly. He would clean equipment within 30 seconds of you being finished - absolute legend. Money exchange: I would be careful as the lady, although initially sweet made us feel uncomfortable. She gave us notes when we first exchanged and when we went back to ask for smaller denominations she tried to tell us we couldn't change that money as it wasn't in good shape even though it hadn't been touched since she gave it to us. Tip for the airport: When leaving Cuba, make sure you exchange any CUP/CUC before you go through security at the airport. We didn't do this and no stores would take the money which was a real pain as we had a significant amount left over. If you're planning to visit, I just suggest that you appreciate the little things, don't expect a 5* gourmet experience. I fully appreciate that Cuba is currently in a precarious situation with embargoes and the pandemic, so my issues (except racist artwork) is less to do with the hotel but our tour operator that was advertising this holiday as having lots more services than we experienced. I'd make sure you get out of the resort too! Varadero and Havana are lovely and definitely worth a visit. If you're looking for good food, Varadero 60 is really great!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-3

    Thank you Bella Vista

    Reviewed by thebrandyt() on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful two weeks staying at Bella Vista. The staff were absolutely lovely, the food was great, and the room was comfortable. Particularly enjoyed our sea view. We enjoyed the pianist in the evening in the lobby and drinks by the pool when we weren't out and about. It was a great way to end the year. The only annoying thing was having to listen to some of English moan that things weren't good enough for them and be quite rude to staff. Thanks a wonderful holiday, wish I could go back tomorrow.

    Be kind!

    Reviewed by giggsAlvechurch(Alvechurch, United Kingdom) on Jan 17, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It's a new year, so let's start with the positives! Checked into a lovely big corner room, amazing ocean views ( room 10538). Unfortunately there was lots of noise from the hotel next door, so I stupidly asked to move. Moved to 10431, other corner room, but a floor down, and lots of noise from above. Was promised I could move when they left, they didnt leave. I was shown a premium room in the main hotel, which in my opinion was far inferior to my room, so I didnt move. The Christmas eve buffet was very good, never eaten as much lobster in my life. Most of the staff were lovely, particularly Amex, Reiner, Maraylis , Yuleidys and Diango I had an omelette every morning, pasta cooked to order every lunch. Food was ok.a la carte restaurants were the same food as buffet, just served to you. Wine and cocktails good, though they did run out of things frequently. Negative - piles of plates with food on, dirty glasses in the corridors. Loads of chipped tiles everywhere, an apple core in the back stairs in the main hotel was there for at least a week. Hotel had 2 blocks closed and was still very crowded, I tried 4 times on different days to get served at the snack bar, on the 4th day managed to order, gave up waiting The service on the beach and by the pool was good, how the staff remember everyone's orders everywhere I have no idea ! Roberto and Omar the Tui reps were great I wont be going back to this hotel, and wish I'd moved earlier, just not for me. Far too busy

    Wedding Ceremony

    Reviewed by ywiliana(Manchester, United Kingdom) on Jan 16, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    In this beautiful resort we were lucky to meet excellent colleagues (Alicia and Michael), they wanted to do their wedding ceremony during their stay and they invited us to share with them. Everything was perfect, the work team gave us an excellent service. Alicia and Michael chose the beach for their ceremony and it was spectacular. If I can return next year and try to plan my wedding in this beautiful place and I will also recommend it to my friends, because without a doubt I lived an unforgettable experience.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5