Treating people like people

 

We started WestJet with the idea that an airline could succeed by treating people like people.

Over the years your continued loyalty has shown us that our desire to go further truly makes a difference. As we bring our unique level of service to more guests with new aircraft, products and destinations, what remains constant is our commitment to ensure
you always love where you’re going.

Overbooking - it's not in our DNA

At WestJet, it’s our goal to make air travel something guests not only enjoy, but look forward to.

That’s why it makes sense to us that an airline should  never overbook.
It’s something we just don’t do. Booking a flight with WestJet comes with peace of mind.

WestJet guest getting ready to board the aircraft.

 

Timing is everything

Getting to where you need to go on time is important to you, which makes it
important to us.

We're so proud to be Canada’s most
on-time airline1.

Mother and son handing travel documents to WestJet agent.

 


The people have spoken

We know we have made a difference in the air travel experience of our guests. In 2019, we were named Canada’s most trusted airline2; and were the recipient of two TripAdvisor awards, winning both Best Airline in Canada3 and the Traveller’s Choice Award4 for the third year in a row. Thank you.

Behind the scenes


WestJet’s care extends to all that we do.

While filming this commercial, we took care to ensure that the few cattle that participated in this campaign were also treated with absolute care. After we had captured our lead performers, we digitally added in the background cows.

See for yourself

Our latest campaign playfully demonstrates that WestJet is different by showing how travel can feel when other airlines don’t treat people with the same care that we do. Book a flight or a vacation with WestJet today, and experience the difference yourself.