Fairmont Banff Springs

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8888 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Magical Castle in the Rockies

    Reviewed by pekingduck69(Canada) on Mar 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Terrific 4 night stay at the Banff Springs with top notch service from start to finish. Had a gatehouse suite which I’d recommend, even though it’s a bit of a walk from the main lobby and restaurants it’s a tad more private. Room was nice and somewhat recently renovated with a spacious washroom that had a double sink. All the staff were fantastic and mid week the hotel was not busy and we felt we had the entire place to ourselves. On resort activities were great - we did a private evening snowshoe walk with Marisa which was fantastic and included a campfire with s’mores and cocktails. Scenery is out of this world There are some service modifications due to COVID (housekeeping once every three days and rotating open restaurants), but the hotel does a great job with cleanliness and service given the situation.

    Great snowshoeing experience

    Reviewed by Randy B(Calgary, Canada) on Mar 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We took advantage of the snowshoeing included in the resort fee today. Our guide was Harry and he did a great job of keeping us trekking but stopping here and there to tell us about the hotel and the woods we were trekking through. Highly recommend it!

    Just fantastic!

    Reviewed by Corneliacornelis() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Incredible service and attention to detail. Fairmont Banff Springs excels in pleasing and making the most of their guests visit! From the minute you pull up to the hotel until the time you leave, the hotel staff make you feel welcome and served! We highly reccomend! The only thing we'd recommend is a few upgrades in the rooms, eg. the "whistling, creaky" air system that makes quite a lot of noise and gets irritating when trying to sleep.

    Wedding of a lifetime

    Reviewed by J248CTwilliams(Airdrie, Canada) on Feb 22, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Due to restrictions my bride to be were forced to cancel and change our wedding plans many times. We finally decided to get married outdoors in Banff and stay at the Royal Suite at the Springs. It's a decision I would make a hundred times over. The hotel went above and beyond in terms of service, quality and care. All the staff were incredibly helpful and gracious. Dinner and breakfast at The Vermilion Room was as great as ever with top quality food and extremely well trained staff. The room was an experience in itself. While being on the top scale of price, you could not put a price on the views and privacy the room provides. If ever anyone gets the chance to splurge on that room, I would always recommend doing so, it's a decision you wouldn't regret. I would like to send a massive thank you and shout out to the entire Fairmont staff for making our experience beyond what we had hoped for and making our wedding weekend one that we will never forget!

    Wowzers!

    Reviewed by chdmlry(Calgary, Canada) on Feb 21, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We celebrated our 15th anniversary at the Banff Springs this weekend. We have never stayed here before. What an experience it is to be treated like royalty. From the moment we pulled up and were helped by the valet team, through the check-in staff, concierge and everyone at all the lounges, restaurants etc. A weekend we will remember for a long time. It’s not an inexpensive weekend. But if you can make it work, you will not be disappointed! We stayed in a standard Fairmont View Room. It’s not huge. But it had all the amenities one would expect at a 5 star resort. Thanks to Sarah, Carmen, Jeff, Molly and all the others who assisted us. We Will Be Back!