Grand Palladium Costa Mujeres Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 3301 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Absolutely loved it!!! The best !!!

    Reviewed by 526tatianak(Connecticut) on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This hotel is stunning, it’s new, so it’s renovated, modern, super clean, spacious , rooms are very big and we had a beautiful view of the pool and ocean. We stayed at Family selection. The staff was very helpful and super nice. I would like to say special thanks to the entertainment team, ELIE, Bart, Erica,and the rest of their team (I just don’t remember everyone’s names). Also travel club transportation staff were great: Arturo, Luigi, Jose, and managers in travel club: Bruno and Jesus were very helpful and, of course Archie! Thank you everyone for making our stay comfortable , enjoyable, and welcoming.

    LOVE THIS PLACE!

    Reviewed by cmorrow521() on Sep 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Would recommend to anyone. Families honeymooners, vacationers. This resort offers everything. Ricky at the pool did a great job of entertaining. The chefs were all fantastic. Poolside service was perf!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Best Choice in Cancun

    Reviewed by jrodri48(Houston, Texas) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been in Costa Mujeres before and i loved it, but let me tell you, this time i was amazed. The Grand Palladium Costa Mujeres is a very nice modern resort, a lilttle bit big for my taste but everything else was magnific however the best of this hotel is the service. I travel to Cancun to propose to my girlfriend, and Anni (Family Selection) and Erick (Entertainment) did a great job helping me with the setup including a Mariachi band. I had breakfast every day at the Nest just because of Diego and Olvera, what a great guys. At the beach i couldn't drink fast enough.. Angel kept me well hydrated. At lunch time Mr Floro on the Poseidon buffet was so sweet and kind. Ricardo treated us like royalty on the TRS pool. We had a great time at Zentropia SPA thanks to Aurora, Betty and Julieta, time flew in their hands. Like i said even though the hotel is huge we never had to walk thanks to Ulises, Francisco and Mr Rodriguez on Carritos and Kevin on Barquitos. And last but not least Alberto, Eduardo and SUPER CESAR at the Skybar.. What a party we had with those guys!! i want to go back so bad and i would recommend the Family selection to all my friends and Family. Thanks GP see you soon!

    Beautiful resort with great staff!

    Reviewed by O5953AHstephanier() on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I came to Grand Palladium Costa Mujeres with my boyfriend in September 2020. They are doing a great job with covid restrictions and keeping things safe. Sanitizing, taking temperatures, distancing. It’s nice because the resort is at a limited capacity so it is easy to distance. They still manage to put on some nice entertainment and activities. Shoutout to some of the amazing staff we have encountered here! Angel and Yajaira from the beach bar! Eva, Houdiny, Diego, and Jhonni from the pool bars! And Pedro our waiter at the Mexican restaurant. The food has been really great, especially at the evening restaurants. I am very satisfied with our stay and have no complaints :)

    Amazing place

    Reviewed by adosantos2(New York City, New York) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very clean and well kept, staff is very friendly and accommodating.You won’t regret your stay here.the picture don’t do this place any justice . Our family had a amazing time here , my kids didn’t want to leave . lol .

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5