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  5. Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

  • All-inclusive

Please note

The Hard Rock Hotel Cancun is in the process of replacing the balcony doors throughout the property. The work is being done daily between the hours of 9:30 am and 6:00 pm with an expected completion date of November 2019.

Some noise may be associated with this project however all efforts will be made to minimize any impact to guests.

Hotel reviews summary
		
						TripAdvisor users rated this property 
						4.5
						 out of 5

TripAdvisor rating from 13682 reviews

Overview

At this unique Cancun resort, they've created the ultimate beachfront celebrity playground and transformed the typical all-inclusive vacation into a rock star paradise, which reflects their Mexican setting and cosmopolitan flair.

Inclusions

  • Daily activities
  • Round-trip airport transfers
  • Unlimited long distance telephone calls to the Continental USA, Canada and Mexico
  • All gratuities
  • Nightly entertainment
  • 24 hour room service
  • See included meal plans
  • All taxes

Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.

Other fees

  • $1.25 USD (plus tax) per room/per night
  • Paid directly to the hotel
  • Government of Quintana Roo environmental tax

Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.

Rooms

All rooms include:

  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Double hydro spa tub

Select a room type:

Deluxe Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Lagoon
  • 430 square feet
  • Minimum 1 adult, maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
  • Smoke-free
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Deluxe Room King

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Deluxe Room Double

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Deluxe Room bathroom

Deluxe Gold Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Lagoon view
  • 430 square feet
  • Maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony

Deluxe Platinum Room includes:

Room includes:

  • 1 king bed, or 2 double beds
  • Ocean view
  • 430 square feet
  • Maximum 4 adults
  • Maximum 2 children
  • No more than 4 guests in the room
  • Balcony
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Deluxe Platinum King

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Deluxe Platinum Double Beds

Amenities & activities

  • Accessible rooms only available in select room categories. Contact WestJet Vacations for further information.
  • Elevators
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services ($)
  • Children’s pool
  • Playground
  • Waterpark

Kids Club

-

Age range: 4 to 12

    The age range below will determine the quantity of children during booking.

  • Children ages: 4 to 17
Type Amenities

Smash Bar

  • Bar

Dive Bar

  • Bar
  • Pool bar
  • Open air

Float Bar

  • Bar
  • Pool bar
  • Open air

Bunker Bar

  • Bar
  • Beach bar
  • Open air

Splash Bar

  • Bar
  • Open air

Entertainment

  • Amphitheater

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Internet

  • In room wired
Type of restaurant Type of cuisine Open for Additional information

The Market

  • Buffet
  • International
  • Breakfast
  • Dinner
  • Lunch

Pizzeto

  • Snack bar
  • Pizzeria
  • Lunch

Frida

  • À la carte
  • Mexican
  • Dinner

Ipanema

  • À la carte
  • Brazilian
  • Dinner

Zen

  • À la carte
  • Asian
  • Dinner

Ciao

  • À la carte
  • Italian
  • Dinner

Pizzeto

  • À la carte
  • Pizzeria
  • Dinner
  • Rooms: 601
  • Floors: 12
  • Suites: 21
  • Renovated in: 2012
  • Fitness centre: On site
  • Fitness classes: On site
  • Salon: On site ($)
  • Sauna steam room: On site
  • Spa: On site ($)
  • Spa treatments: On site ($)
  • Water aerobics

Blvd. Kukulcan Km 14.5

Hotel Zone

Cancun, Mexico

998-881-3600

18 km from CUN

  • Beach front
  • 24 hour all-inclusive: Included
    • All-inclusive: Included
      • Dinner can be à la carte (reservations not required, dress code in effect)
      • Unlimited international and domestic drinks

    Pools

    • Activity pools: 1
    • Jetted pools: 8
    • Kids' pools: 1
    • Outdoor pools: 1
    • Cabanas ($)
    • Water slides: Included
    • Waterpark: Included

    Other sports

    • Aerobics: On site
    • Tennis courts: On site
    • Tour excursions: On site ($)

    Other activities

    • Arts and crafts: On site
    • Beach activities: On site
    • Daily activities: On site
    • Games room: On site
    • Nightly entertainment: On site
    • Green fees (Off Site, $)
    • 24 hour front desk
    • ATM
    • BBQ area
    • Business centre
    • Concierge
    • Dry cleaning ($)
    • Gift shop ($)
    • Laundry services ($)
    • Medical services onsite ($)
    • Meeting facilities ($)
    • Multilingual staff
    • Parking
    • Photo shop ($)
    • Shopping onsite ($)
    • Tour desk ($)
    • Valet parking
    • Wedding facilities ($)