Meliá Las Dunas

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10296 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Feels like home

    Reviewed by Alexa42_10(Montreal, Canada) on Sep 02, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This year we realized how hard it is when you cannot do something that we took for granted before - and one of those things was not being able to sit by the beach at MLD, to return the smiles and hugs of the wonderful staff there. For many years we are returning guests, and this place became home. The hotel is big and grounds are beautiful, rooms are renovated and spacious. The 24h Beer Garden and snack bars, buffet, restaurants are good and the staff always remembers you. I celebrated many birthdays there with friends and I hope to be able to do this again in November. And last year a pleasant surprise - the wifii was actually working almost everywhere :) Many thanks to Sandra that always accomodated our wishes, to the hard working guys like Sandy, Manuel at the buffet, Yadira and the staff at the lobby bar, beach bar... too many to mention all of them. And one more thing that makes this resort unique - they have by far the best entertainment team from all resorts I have ever visited. Carlos, Teo, Yailyn and others that are not there anymore brought everybody a smile on their faces. Miss you all and hope you stay safe in this challenging times See you soon MLD :)

    Thank you! and I hope to see you soon

    Reviewed by 630mihaelas(Toronto, Canada) on Aug 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Hello to all my friends @Melia Las Dunas Cayo Santa Maria I miss you so so much. Not being able to visit in March, nor in summer....I'm looking for Christmas. Hope you're doing well and you're safe. Hope you'll open soon. Miss you Sandra Aleman Alvarez, Carlos, Keily & Yasel best entertainment, Daily, Yadira Leon Aguilera, Anisley, Yadira Exposito, Osmel (lobby bar), Maikel @Beer garden, Andry, Yadira Reinoso from pool ????, Luis Manuel & Nuliely. Looking to visit you soon. Until then please stay safe....and big kisses and hugs???????????????

    2nd time here....

    Reviewed by Patti C(Red Deer, Canada) on Aug 13, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    This was our second visit to the Melia Las Dunas! We noticed a huge difference....half the beach has been washed away along with some shelter. The food was horrible for the most part. Difficult to find something good to eat. The public restrooms were very dirty and had no soap (this was before COVID). I hope things change in Cuba...we really want to go back! This hotel is a long ride from the airport!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Service

    Service-3

    Value

    Value-1

    Melia Las Dunas

    Reviewed by Renata S(Milton, Canada) on Aug 10, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Thank You very much for your hospitality Melia Las Dunas,my home away from home. I am sorry for not writing my review earlier.My last visit in Melia Las Dunas was amazing,like always!!!!!!Great food,beautiful beach,excellent service,great friendly atmosphere and last but not least ,the one of the kind talented ,hardworking entertainment team.I am very proud of the fact that you call me mother of the entertainment team !!!!!! I am writing this review now ,because i would love the world of travellers,who are lucky enough to visit You soon to know,how amazing You all are.Yasel great team leader of the entertainers,please keep my kids safe.Lidia and hers team of dancers , wish You all the best !!!!!! Liset you are beautiful singer,guests loves You all the best as well,I can not forget about the stuff which calls me Santa Renata,You now who you are and i love You.Only i know how much I miss You all and wish to be with you,but it is not about me.It is about Us.We will reunite when i t is safe for Us all.Ones again,Melia Las Dunas Cayo Santa Maria in this message i am including workers from each department!!!!!!! I love You all ,miss You all like crazy,have a great reopening for those lucky ones!!!!!! LOVE YOU please stay safe

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    My home away from home

    Reviewed by sette_c81() on Aug 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I’ve been to Melia Las Dunas several times and this place is by far one of my favourite places to be when I visit Cayo Santa Maria, it feels like my second home. I am always greeted with big hugs and smiles and the staff are lovely. The resort is absolutely beautiful and I love all the hard work the gardeners do to keep this resort so natural and beautiful, I can sit on my balcony for hours looking at all the trees and flowers. The beach is by far the best I’ve ever been too, you can always find a good spot to lay in the sun and relax. I hope to be back again soon once it is safe to do so. I wish everyone at this hotel all the best! Stay safe! Xo