Castle Hotel

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 2723 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Brilliant hotel and staff.

    Reviewed by Dublin L(Dublin, Ireland) on May 04, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here as we had early morning appointments in the Mater hospital and as the hotel is only a 5 minute walk it made sense to stay here. Cannot pay high enough praise to everyone working there. Laura who checked us in was so very helpful and explained all the covid safe procedures that the hotel have in place(was also incredibly helpful in another issue post checkout). The rooms themselves are beautiful, very large and very modernised bathrooms considering the beautiful old style Georgian decor of the building. The cafe was open and the food was delicious, both lunch and dinner and very reasonably priced. Trevor, the lad working there, was such a good laugh. We could of spent the whole day just chatting with him and having the craic, really helped to put us at ease as we were quite nervous.....an empty hotel can be quite unnerving!! All in all we loved it so much that on the way back home we booked 2 nights for early June when they re-open. We could of booked anywhere but it really is down to the great staff, service, food and location that we decided we have to revisit.

    The Castle Hotel Review

    Reviewed by Traveler-Compass-146() on Mar 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We booked this holiday as a lockdown break with our children: Layla (4), Zac (7) and Felicia (11). Our family arrived and found free parking immediately, thanks to marked spaces. We checked in and found our room. The beds were appropriately positioned and very comfy Thanks

    Lovely afternoon tea experience

    Reviewed by neelsia(County Dublin, Ireland) on Jan 23, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Went there for festive afternoon tea before Christmas. Lovely cosy and festive setting. Friendly staff and delicious food. An escape from the world for a couple of hours in an historic Dublin hotel. I would recommend a visit here

    Awful loud room, Poor attitudes, Rude, lies

    Reviewed by ciderhead86() on Jan 21, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    The location is brilliant but that is all this Hotel has going for it. First of all, I stayed at this Hotel during the latest COVID restrictions so can appreciate it is a difficult time for a lot of people within Hospitality but the experience I had was genuinely horrible and has nothing to do with COVID. First of all, there was a loud noise (similar to a washing machine constantly going) above the room I was staying in which made it extremely difficult to sleep, every night I was there. Only on the last night when I asked the reception staff to come over and listen to the noise for themselves did they allow me to move to another room just to sleep. My breakfast order was wrong on every day and late twice and over an hour and a half one day. The worst part of the whole experience is when I tried to highlight my concerns and experience with the Manager Yvonne. I reported all my issues to a lovely lady (the only member of staff who seemed to care and genuinely listen) on reception when I was checking out who advised that Yvonne would be in contact. This did not happen and despite being promised on 3 occasions that Yvonne would be in touch since I have checked out I've not heard anything. It feels like now that they have taken my money they do not care. I have since tried to contact Yvonne via calls and over email but she has refused to come back to me. If I was you I would save your money and go Somewhere else.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-5

    Service

    Service-1

    The Elf ...

    Reviewed by Angm485(Dublin, Ireland) on Dec 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Been here a few times ... 1st time stay over .,. Room was comfortable and spotless ... food was lovely ... had lunch and Christmas dinner ... our waiter Trevor . Went above and beyond for us .... breakfast Was excellent ... will definitely go back to this jem and tell all my friends about it .,.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5