Fairmont Hotel Macdonald

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1526 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Christmas Retreat

    Reviewed by Carla C(Vancouver, Canada) on Jan 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It is like coming to the palace, great guest service and one of our favorite rooms in Fairmont Gold. Food in Library Lounge and Harvest Room top, with the lights and patio decorated, made it feel like a Christmas Wonderland.

    CHRISTMAS BREAK

    Reviewed by Jean B(Edmonton, Canada) on Jan 01, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have been "fans" of the hotel and restaurants for many years. we met the hotel before the closure and after the re-opening. we have watched the progress of the establishment and each time we go there, for a meal or a drink or a stay at the hotel, we enjoy the reception we get from the staff. we are not just patrons, we are friends among friends.it is of course a two way bargain, they appreciate us, but we appreciate them also.

    A diamond in the rough!

    Reviewed by jjwtravel1() on Dec 30, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have stayed in Edmonton many times on business, and have stayed in most (if not all) of the city hotels. I have the pleasure of visiting Edmonton 2 times a month, from my home in Vancouver. Edmonton is a wonderful city, with amazing restaurants, people, and outdoor activities (both summer and winter), but it has relatively few good hotels. The Fairmont Hotel Macdonald is an exception: it is excellent. Especially the Gold Floor. I have stayed at this hotel on about 10 different occasions in the past 6 months. I usually book on the Gold Floor, and I highly recommend it. The staff is wonderful: courteous without being in your face. The renovated rooms are modern, clean, and quiet, which can be a concern in an older hotel. Food selections at breakfast are excellent, housekeeping is quiet, and any small issue that I have had was always dealt with professionally and quickly. One of my favorite things about this hotel is its location right downtown, with excellent parking. I can walk to all my meetings and often slip back to the hotel for lunch. The fitness rooms are fantastic: there are a lot of free weight and machine options, and the room is NOT stuffy and crammed into a small space. All in all, this is my first (and only) choice for a hotel in Edmonton. If you find yourself in Edmonton, do yourself a favor and book at the Fairmont on the Gold Floor. Other downtown hotels (Westin, Coast, Marriott, Union Bank) are not even in the same class as the Fairmont. I look forward to going to Edmonton because I book at the Fairmont. To all the staff on the Gold Floor, and at the hotel in general, congratulations on a job well done.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Great all round service

    Reviewed by kenkemp2019() on Dec 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great building and service staff that looks after you. Has a great gym that meets anyones fitness needs.Would highly recommended this when staying in Edmonton. Located in the heart of the City and Convention Center.

    gold - bad for diet, excellent for experience!

    Reviewed by Travelbunny128664(Toronto, Canada) on Dec 12, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Fairmont Gold provides true quality service! I always feel like royalty, and that feeling is what keeps us returning every year! Amazing food out all the time in the lounge on the seventh floor. I was trying to stick to a diet to lose weight, but there's no way I could with all the temptation around! Emma and Ty were both very helpful. They made sure we had everything we wanted, more wine, coffee, sauces and dips for our snacks. Emma noticed I was losing my voice and offered me tea and honey! Even though we made them run around a lot, we never felt like an inconvenience. See you next year!