TripAdvisor Traveler Rating

We recently had an extended stay at The Regency and had a wonderful time there. Although we arrived quite late at night, we were warmly greeted as we got out of our taxi and were helped with bringing our luggage into the lobby. Checking in was quick and simple. We rented a 1-bedroom unit. The units are rather dated and on the smaller side but as there was only two of us, it was adequate and the rooms were clean. The unit consisted of a kitchenette with a full-sized refrigerator, a 4-burner cooktop, dishwasher, microwave, coffee maker, kettle and other sundry items. (Having a longer stay, it would have been nice to have a stove).There was also a kitchen table with four chairs. The bathroom had a large shower and toiletries were provided - soap, shampoo, etc. A comfortable queen-sized bed was in the bedroom together with plenty of storage. There was a sofa bed in the living room plus an additional chair. Another table with four chairs could be found on the lanai - a good place to eat lunch and watch the activity below or even to watch the Friday night fireworks display. Because we were there for a longer period, we had weekly housekeeping services. For shorter stays, no one enters the unit, however, if additional items are needed (sheets, towels, soap, etc.) or garbage needs to be removed, it just takes a simple call to the front desk. There is onsite paid laundry on Floors 2 & 7. The current cover photo for the condo showing a big swimming pool is deceptive as there is no pool on site. The pool shown is at the Outrigger Reef, a block away which can be used by anyone staying at the Regency. We didn’t use the pool but it looks lovely and is only a short walk away. It is no more than a 5-minute walk to the beach which is accessible by a pathway beside the Reef. The hotel is located near numerous restaurants, coffee shops and other shopping. The main Waikiki area is a short walk away. Even the far end where the Zoo and Kapi’olani Regional Park are located is only some 15 minutes and walking there is a great opportunity to watch the surfers and the beach volleyball players. Without a doubt, the number one highlight of our stay has to be the wonderful service we received from everyone from the housekeeping ladies to the maintenance fellow. The most exceptional service, however, was from all of the front desk staff. Any enquiry or issue we had was dealt with immediately in the most friendly and efficient manner. I don’t think we’ve had better service from any hotel staff anywhere at any time. Just one of many examples - they went out of their way to make sure we could have a late checkout due to our late night flight home. Kudos to everyone. Would I stay there again? In a heartbeat.

This property provides ideal access to the beach as well as the Waikiki strip. It’s a quiet tucked away location surrounded by unlimited dining options and is perfect for family stays. Convenience stores, malls and drugstores are close. One can walk to most places in a few minutes.

My family and I just stayed here and I'm writing this as we leave. When we checked in, Jacque and Z went above and beyond to make sure we got checked in, got everything we needed, and while we were there, made sure we were comfortable with everything. Thank you so much!! Highly recommend!!

While the staff are very nice the condo needs a lot of work. The bathroom walls are peeling. The couch and chair are filthy dirty and the mattress to the bed and sleeper should be replaced. The parking spaces are very limited. No housekeeping available unless an extra fee is paid, you are expected to empty the trash cans and place the bags in the dumpsters which are outside the building.

The Regwnxy was close to everything. Restaurants, beaches and shops. My teens had a great time exploring the city night life they tired all kinds of food and gelato every night. Easy access to highways for other island adventures. The staff was attentive and wonderful and I would definitely stay here again. The room was clean and has all the amenities to keep 4 teens happy. We made our own food as it was a fully stacked kitchen. The patios on both sides of the condo was amazing for both kids and adults and the view of the city and the ocean was a major plus. I cannot say enough about this condo and the staff.