Aston Kaanapali Shores Condo

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 2907 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    I'd come back over and over again!

    Reviewed by WeHeartHawaii(Honolulu, Hawaii) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wow, what can I say about the location of Aston Kaanapali Shores! First off, it's a beachfront property in the beautiful Kaanapali area of Maui. The sunsets here are gorgeous. The property itself has an on-site restaurant, spa, fitness center and retail shops. The rooms have full kitchens and bedrooms so it's like you're staying in a beautiful luxury condo property. The service here is so full of Aloha, from the front desk employees to the maintenance and housekeeping staff. They're friendly and very hospitable. The rooms are clean and have everything you need to make your stay in Maui comfortable and self serving. You can go across the street to Times Supermarket and make your own meals or, you can grab a bite at one of the many nearby eateries including the on-site restaurant. It's worth staying here again and again. Make sure to catch that sunset at the end of the day!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Great Vacation

    Reviewed by Laurie S(Spokane Valley, Washington) on Oct 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed in a studio on the 7th floor with a side ocean view. Love the large balcony to sit and listen to the ocean waves. The room was clean and the hotel is well maintained. It is also great to have a full kitchen in the room. With the grocery store right across the street we were able to eat in some. The staff was very helpful and we enjoyed the pool with Happy Hour drinks. The restaurant was handy and the food is good. They also have some shops providing amenities that you may need. Very fun time.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-5

    Service

    Service-5

    Good Trip But A Training Opportunity

    Reviewed by Canadianexploreradam(Calgary, Canada) on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Overall, it was a good trip. The property is well taken cared of and maintained. Our room was clean and inviting. My partner and I felt comfortable and right at home in our room. Aston Kaanapali Shores did a great job with suggesting what to do on Maui, where to eat, and sights to see. My partner and I had a great experience, however there are improvements that can be made. There was a bellman that seemed to be easily distracted. He was a well groomed and always had his hair styled in that popular combover. During the times we had seen him when leaving or arriving to the property, he seemed to be flirting with a new female guest and my partner and I had even seen him get passed notes by these female guests; which I’m assuming are possibly cellphone numbers. There was also an incident that my partner had felt uncomfortable with his overly flirtatious interaction with her. It made me upset that we were on vacation and my partner was left uncomfortable because of this interaction. My biggest regret on this trip was not bringing this problem up to management the moment it had happened due to not wanting to ruin my vacation with my partner. Regardless if it may be slow or because you’re working at a hotel and you’re given the opportunity to meet new people from all around the world, it is not an excuse to have these unprofessional, inappropriate interactions with guests of the hotel. I hope that management improves training employees with this type of attitude as this is a huge training opportunity. Despite the bellman who was unprofessional, the other hotel staff we dealt and interacted with did a great job with keeping it professional and being helpful. In the end, we still made the most out of our anniversary vacation and tried our best to explore the beauty Maui has to offer.

    Amazing Stay with Memories made!

    Reviewed by Courtney80(Sydney, Australia) on Oct 06, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We recently stayed here for our family of 5 holiday in Sept 2019. Spent 4 nights in a One bedroom Garden View apartment. Great location! Staff were super friendly! Hotel is a little dated but still has that wonderful island feeling! Grounds were beautifully maintained and our room was clean and fresh daily! We loved the choice of 2 pools and resort towels were always fresh and abundant! Found parking easy with our hire car. Were very lucky to have an awesome beach out front! Plenty of sand.I know this is seasonal but we must have picked the right time!! All round really impressed and would love to come back to Maui to explore more!

    Beautiful beachfront weekend

    Reviewed by Andrew A(Denver, Colorado) on Oct 05, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is just north of the main resort area of Ka'anapali but the location is excellent, within easy walking distance to Times supermarket, shops, and restaurants including fish market Maui. We booked a one bedroom condo for Friday and Saturday night and were upgraded to a two bedroom two bath even though it was just the two of us. It was comfortable and spacious and the air conditioning was great to have. On the downside the walls seemed paper thin and the windows hardly blocked any sound, though it was very quiet at night. The mattress in the bed was worn and sagged in the middle. The central area of the hotel was great, and it was nice to have two pools. The beach was very nice but got a bit rocky away from shore. After checkout the hotel offered to let us use the facilities (beach, pool, etc) until we had to head for our flight. Overall it was a great experience, excellent hospitality, and definitely recommended.