Courtleigh Hotel and Suites

3.0 star rating

Standard accommodation with basic facilities and limited services.

    What to expect (based on 634 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Reliable, great breakfast

    Reviewed by Qaddie() on Mar 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I have been coming to the Courtleigh hotel in Jamaica for 15 years and the one thing I can say is rooms are always clean and comfortable and the breakfast (especially the Ackee and Saltfish) is always something to look forward to. This review would have been a 5 star, but unfortunately, despite requesting and paying for a one bedroom suite, when I arrived I was placed in a standard room. Mistakes happen. How they are dealt with determines the impact. I called down to the front desk to be greeted with what felt like ambivalence and an attempt to have me simply accept the room I was given. We are full. That’s the room that was assigned to you ... I simply wasn’t having it. After attending the front desk and pressing (gently) the matter was resolved. It shouldn’t have been so hard. Let’s hope one of my favourite Kingston hotels doesn’t make this a habit.

    Great hotel!

    Reviewed by millie m() on Feb 27, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Stayed here for my birthday vacation for 4 nights. Being at this hotel was very comfortable, the food was amazing, and very relaxing. One of the best beds I've ever slept in at a hotel. The staff were extremely friendly and helpful. The property is clean. The bell boy at the front, I believe his name was Jermaine was welcoming and helpful and went above and beyond to make sure that I was settled in and had everything I needed. The entire staff in general were professional, and I would definitely stay here again if in Kingston. Perfect location in the new Kingston area. I would recommend this hotel to anyone visiting Kingston for sure!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    First Jamaica Visit

    Reviewed by mattgH1219VI() on Feb 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Was here on business, really comfortable hotel - good size rooms, great breakfast, good little bar, leisure facilities a bit limited - but adjacent to a great running park. Staff really friendly & accommodating.

    Great Location

    Reviewed by marostella(Montego Bay, Jamaica) on Feb 13, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a very nice property centerly located in New Kingston. Seventh floor room, except for the glaring billboard across the street, offered great views of the harbor, hills and downtown skyline from the balcony. Reservation was confirmed for 3 adults but room was set up for two. Must say that Housekeeping was quick to respond and provide additional towels, cup and coffee service. A nice variety of foods and beverages were available for the free breakfast. There is a separate menu if you prefer a made to order meal. Cost is reasonable. On the downside, although the thermostat showed 'heat on' the temperature went from 19C to 15C overnight and blew cold air. Fine for some but not to our liking. Due to the lateness of the hour and an early morning departure, we bundled in the blanket and throws rather than call Maintenance. Things happen and I believe problem would have been resolved. That being said, I would stay at this property again and recommend it to others.

    The Alexander restaurant

    Reviewed by nakita j(Jamaica) on Feb 03, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed at the courtleigh recently and the the location is great and the service is good as usual on arrival you are greeted by Germaine the bell hop who is very professional and helpful through out our stay But the best of this stay was the food the Alexander restaurant served some delicious meals I had the curry goat wrap I also have the fish with sweet mashed potato and you can order room service or eat in the restaurant the service is so good you dont have to stay at the hotel to eat there but this restaurant is a must best curry goat ever please try it

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-5

    Value

    Value-4

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