Royal Kona Resort

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 3866 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not a comparable sister hotel to the Royal Lahaina

    Reviewed by psudino(Weehawken, New Jersey) on Sep 01, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed at the Royal Lahaina in Maui and based on that experience we had similar exceptions of the sister hotel in Kona. Unfortunately, the properties are not comparable. Pros: 1. The hotel staff was wonderful, friendly and helpful. 2. Location of the hotel is very convenient to downtown Kona. 3. The room balconies was the highlight of the room. Cons: 1. I think we would have been more forgiving if we were not so impressed by the Royal Lahaina. We were surprised that the rooms at this hotel feel like they are from the 1980's while the rooms at the Royal Lahaina are modern. The lack of electrical outlets and the less luxurious bed, furniture and fixtures compared to the Maui hotel is striking. 2. In Maui we rarely had trouble parking. Here, in Kona, finding a parking spot was a game of driving around and around the parking lot for 5-10 minutes hoping that someone would leave. There was one point where we saw someone walking to a spot and I asked if they were leaving so I could follow them. Then, when I was walking to my car, another person did the same tactic with me. It's not bad, it's not great. It is average.

    Individual ratings:

    Rooms

    Rooms-2

    Service

    Service-5

    Stayed March 2019

    Reviewed by ncolorado84(Denver, Colorado) on May 31, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Rooms not great as many have mentioned, the beds were horrible. I really enjoyed the view from the room and the dolphins you can see right out front. This was truly magical. Many reasturants within walking distance. Resort staff were friendly. The pool was nice just wish it was bigger.

    The crashing waves made it memorable

    Reviewed by Hedo-goer(East coast) on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed 3 nights in the Royal Kona Resort. We were first assigned to an upper floor room in the main building, but my girlfriend wanted to be down on the first floor. So they moved us to room 378 in the Bay Tower (which is the one closest to town). The room had a king bed, TV., A/C, 2 end tables and lamps, 2 inside chairs a tall bureau, a phone, (a high) electronic safe, small fridge, iron and ironing board, coffee maker, and a wet bar. The bathroom had a tub and shower. The lanai was huge, with 2 chairs, 2 loungers, and a table. But it had low walls, with the neighbors, so not as much privacy as desired. The window "blinds" were sliding wood blinds. Our room was a hike from the bar and pool area. And you had to go directly through a restaurant along the way. We were surprised that there was only one pool for such a large hotel. Since my girlfriend doesn't walk too well, this was an inconvenience, but being close to other restaurants in town made up for it. We used the laundry in the Lagoon Tower. While there, I checked out the lagoon, but it was closed - don't know why. As others have mentioned, there are only 7 handicap parking spaces in front of the hotel. But they are free, if you can get one. We enjoyed eating at Huggos On The Rocks restaurant, and watching the huge waves crash, over by our room. We were sure the patio would be wet when we returned, but it wasn't. Nice, but didn't seem like a resort that provided for all guests (especially those in the Bay Tower), so unlikely to return.

    Great service

    Reviewed by louannl729() on Mar 29, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The staff was so welcoming and kind. We loved the location and the architecture of the building. The food and drinks were very good. The grounds were beautiful and everything was clean. My only complaint are the rooms. While they are clean with a comfortable bed, they really really need to be updated.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-5

    Everything is nice

    Reviewed by Laird C(Englewood Cliffs, New Jersey) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at the Royal Kona for two weeks at the end of February and enjoyed myself thoroughly. The rooms were clean, the air-conditioning and the wi-fi operated effectively, and the staff was hospitable. The food is good, though a bit high end.The RC is near restaurants and shops on Alii Drive. Renovations are proceeding, and that is sometimes noisy, but only during the day. I like the hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5