Delano Las Vegas

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5897 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Wonderful rooms

    Reviewed by rojasotto1972() on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice hotel, quiet, big rooms,. Good drinks in the casino. Nice a Cafe for breakfast. A lot of very good restaurants. Super easy check in, good security and very helpful staff. Everything is super clean. The pool is amazing

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Great Stay

    Reviewed by greythomas(Houston, Texas) on Oct 22, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My fiance and I's first time staying at the Delano, and we were thoroughly impressed. I have stayed previously at Luxor and MGM Grand, and was very satisfied with my stay. Even with Covid, there was plenty to see and do, and we never felt like there was something lacking with our trip. Would recommend and would love to come back.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    Delano takes the cake

    Reviewed by abarajas220(Calimesa, California) on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great stay at The Delano. Probably my favorite place to stay. Staff is always great.. rooms are exceptional and I do like the location. Never have to worry about too much traffic. You have to remember to try a few of the restaurants!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Safe and Clean

    Reviewed by charlessY4620SP(Chicago, United States) on Oct 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    You want to enjoy your visit to Las Vegas and have a clean, safe and secure place to stay with the best staff??? Look no place else stay at the Delano. The location is prime and the hotel is spotless as well as the rooms are spacious. A great family hotel.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Great Facility/amenities but worst possible service

    Reviewed by Afreen K(Austin, Texas) on Oct 18, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Worst possible customer service through out the whole stay. Only the first Bell Boy was extremely nice. The lady Dorothy at the front desk was extremely rude and condescending to us when we were checking in. Never got through to the In room dining service after holding on over 10 mins.. my kid was very hungry and had to leave the room late at night to find him food. House keeping only came once out of 3 nights. Majority of the restaurants were closed which caused extreme inconvenience. To pay for the simple beach chairs, umbrellas for a 5 star hotel is a total deal breaker for me. Drinks and food are extremely high priced. The shark reef tickets price is a total rip off for less than 15 mins excursion. Food and beverage credit was not taken off automatically and had to request at the front desk while checking out. Even then she was unsuccessful. I had to call the restaurant and speak to the manager myself to take care of this issue after I returned home. I was also way overcharged and had to get on a call with them multiple times to dispute the wrong charges. The facilities and the amenities are really nice but all in all the customer services sucked which caused nothing but inconvenience for me and my family. And the excuse of short staffed and covid is simply unacceptable for a 5 star hotel like yours. Neither I will ever go back there again nor will I recommend any of my friends and family.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-1

    Value

    Value-2