Delano Las Vegas

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 5237 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent Service

    Reviewed by parpiacars(Vacaville, California) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Every staff member we came across during our stay at Delano was very professional and polite. From the time we checked in to the time we checked out the service was excellent. The in- room dining was very good except for the last day.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Nothing special

    Reviewed by andydY9711AV(Seattle) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Didn’t care for the location on the strip. Decor and amenities seemed pretty average. Staff was sort glib and unfriendly. Check in check out system was less efficient, friendly and professional as other MGM properties. Had a pretty expensive dinner at Rivea and our steak and halibut were nothing special and completely got Medium wrong with my steak.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-2

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-3

    Hospitality at its finest

    Reviewed by 208danr(Columbus, Ohio) on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Check in started the trip. Their system was down so lines were long. I chose not to let it bother us and we were rewarded. They supplied complimentary wine during the wait, and also supplied us with $150 in food/beverage voucher while we waited. They felt horrible for the situation but they handled it perfectly and it set the stage for a great three night stay. We were comped our 3 nights with our m-life status, and scored a king suite on the 38th floor. We dined at lupo, libertine social, and house of blues and they were all fantastic unique experiences. We went to the sky fall lounge for drinks, view was amazing and the cocktails were some of the best I ever had. Service lacked quite a bit there which is the only negative thing I have to say about any service at the resort. We checked out on a Saturday, we missed it right after we left. Kudos to the staff! Hope to come back soon.

    The Delano Las Vegas: A great place to relax and have fun!

    Reviewed by shaunan604() on Sep 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed 6 nights at the Delano with my daughter and husband. We had excellent service from the check-in to every single person who worked in the Delano who greeted us when they saw us. The suite space was perfect for the three of us. The room was quiet; we couldn't hear anything from our neighbours. My daughter enjoyed getting her water with lemon or blueberries in it before heading up to our room. We all LOVED the huge bathtub with the TV that we could use to watch shows while relaxing in the bath (and fought about whose turn it was to use it ;). The Delano uses the Mandalay Pools but also has its own private Beach Club space which we used every day to relax and swim in. On the weekends, they had a DJ but the music wasn't too loud and didn't wreck the experience. We were able to see the Michael Jackson ONE show which was right at the entrance of the hotel. Valet, UBER and parking is also right next to the hotel so you don't have to walk all over to get your ride share. The Mandalay Bay casino is right downstairs for fun; which is fantastic when one parent can stay upstairs with the child and you can switch off. The hotel is located next to a mall area where you can eat at a variety of restaurants and close to the tram entrance to go to Excalibur. We also went to the Shark Reef, which was great for families. This is now our favourite strip hotel and hope to stay there again and again!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Immaculate hotel

    Reviewed by jacquie j(Braunton, United Kingdom) on Sep 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is beautiful with high end quality decor lovely position off the main hustle of the strip adjoining the Mandalay Bay hotel . The front desk was slow and took ages to check in with only one member of staff who was abrupt and didn’t even look up when dealing with us . The room though was luxurious,spotlessly clean and spacious with stunning views , can’t fault it , clean towels and pillow case daily and throughly cleaned daily . The facilities are limited but you can walk through to the Mandalay which is brilliant and share the pool or use the Delano but that is quite small , there is lots of places to eat and of cause the casino at the Mandalay, very good value if you stay mon -fri but expensive weekends , I would definitely stay again . The self park was easy and only $15 dollars a day .