The Cape, a Thompson Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2210 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    The cape is extraordinary

    Reviewed by tonygR3215QM(Las Vegas, Nevada) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The cape is synonymous for great service-great place. Our visit to this marvelous location was nothing short of amazing. From beginning to end everything was top quality. Words are not enough when something is so perfect and you wish to describe it. From the main lobby to every area on this resort you can see how they are truly trying taking care of their guest and their visitors. We visited August 2020, so the cape like many other places in cabo, had spray sanitizers around the hotel, the employees wear facemask, menus are offered by scanning a QR code, social distancing was kept, but people were more relax thanks to the beautiful view. There are many things to say about this location, but you just have to experience it. Our main highlights are the employees, in specific the rooftop manager Jihad, the bar crew, Oliver the wine sommelier, Elizer our server, the food is extremely delicious to our taste and drinks are on point. You can tell by the way they serve you that  truly care and want you to have a great time. Overall I can honestly say that our visit was more than I can describe on this comment. Please, give you and your love ones an opportunity to experience the magic of "The Cape Hotel".

    Laid back vibe with incredible service

    Reviewed by Noel G(Overland Park, Kansas) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Thompson is an elegant, boutique-style hotel with a beautiful view and unmatched service! As a Globalist member, we were surprised with an upgrade upon checkin and absolutely loved our suite. We were well taken care of from the moment we arrived at the property to the time we unwillingly had to leave. I can’t say enough good things about the staff, the restaurants, and the overall laidback vibe of the hotel. We can’t wait to come back.

    Best Servers Ever

    Reviewed by alexandradZ4437MB() on Sep 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My girlfriend and I visited the Cape for her birthday and had a truly wonderful experience. Everything about the hotel is stunning and well-appointed — without being ostentatious — and the views are simply stunning. However, the real highlight of the Cape is the service. Every staff member, server and bartender we interacted with was friendly, kind, helpful and exceptionally good at what they do. A special shout out to Dario, Daniel and Manuel at the Point Break pool bar and Sandra at the Rooftop bar. We’ll be going back again if only to see them!

    A Dream Vacation!! The Cape is outstanding!!

    Reviewed by Allaboard1129() on Sep 13, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Cape is truly one of a kind! Everyone we met was beyond helpful and kind. Our room was wonderful! The views from our balcony were amazing!! The bed was fabulous!!! We were there to celebrate my birthday!! We stayed for 7 days! Can't wait to go back!!!! ?? Thanks again for making my birthday one I'll never forget!! Rick &Tonia

    Best Pandemic Escape Ever!

    Reviewed by Ambassador311409() on Sep 12, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    From the moment you arrive at the property, each staff member speaks to you and is ready to help. I chose to take a private car provided by the hotel at the cost $140 per trip to avoid any messiness at the airport. My plane was late by 45 minutes and the driver waited for me. It's a 35 minutes ride from the airport to the hotel and along the way he told me about the area. At the hotel, the front desk staff was ready to assist. I arrived a bit earlier than check in but they let me know that my room would be ready sooner. The view from the front desk was breathtaking. I found myself at the bar as I waited. I opted to upgrade my room to a suite since I desperately needed to restore. It was worth every penny. The room was very clean, even had extra masks, hand sanitizers for your use. The room was equipped with 1.5 bathrooms, living room, balcony with a view of the infinite pool and ocean, utensils, cookware, stove, washer and dryer. The suites are GORGEOUS! I enjoyed waking up in it every morning. Each night, the turn down service (around 9pm) delivered a sweet snack and around 5/6pm, another delicious local snack would be delivered. I traveled alone but felt safe and secure the entire time. Staff was always available and willing to help make sure you were comfortable. They practiced great social distancing and cleaning regularly, masks were required unless you were eating or drinking...speaking of which, every restaurant and in-room dining was delicious. I started a vegetarian diet during this pandemic and it was very easy to maintain: green juices and smoothies, quinoa, pasta, etc. always available. I even got a massage at the Spa which is located in the most gorgeous part of the hotel from Juanita who gave me 80 minutes of pure deep tissue bliss. I even cried. She worked out some emotional stress! There are 3 Carlos's at the hotel and my encounter with each of them was impeccable. This place is an absolute hidden gem. I will certainly be back...especially if this pandemic carries on.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5