Villa del Palmar Beach Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 6831 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great except the presentation

    Reviewed by V2075PDmorgans(Billings, Montana) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The resort was wonderful with an amazing view of the ocean. We got to see so many cool boats and ships. Esther Gustavo was a server by the pool most days. She was so kind, even learned our drink order! On our last day she brought a special treat for us wishing us safe travels. It was heartwarming. The drink and food selection was really good. I only wished they had more restaurants and types of cuisine. The most disappointing part was the sales presentation we had to attend. It was annoying to answer the same questions over and over to people. We were told 90 min however also needed to keep the whole day free and it would be closer to 3-4 hrs as the presentation did not start immediately. During this time we had to eat breakfast (even tho we ate prior) and it was a disgusting breakfast options to say the least.

    Review of my Stay at Villa del Palmar

    Reviewed by tomrT1785HF(Mexico) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The facilities are nice as are the staff especially Joel our pool server! Joel was super attentive and friendly, he literally ran his behind off providing excellent service and his boss who managed the pool and restaurant services was terrific also! The activities coordinator was terrific as well as beautiful and she made a habit to personally speak to each guest! The only negatives to our stay was there were only two elevators which serviced the main tower and one of them was out of service all week and apparently been that way for some time! Also it is a trek to get to the pool, breakfast restaurant, and beach area down a long steep hill so be prepared to get your exercise, also the breakfast was mediocre at best and could use some improvement! All in all though service and amenities were very good! Thanks again Joel for your hard work!

    Choose a different resort!

    Reviewed by kg152015(Grand Rapids, Michigan) on Apr 13, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I do not recommend this resort. There are plenty of other resorts in Cabo. Choose a different one. The service is very slow. At check in we waited in line for one hour and then spent another 30 minutes with the front desk staff checking in. If you don’t make a reservation for dinner advance then you won’t eat. We learned that lesson the hard way. On our first night at the resort, we waited in line at one restaurant for 20 minutes. They did not have availability, they sent us to another restaurant and they also didn’t have availability. None of the restaurants had availability. Although it’s an all inclusive, they present you with a check with every order. Whether you are ordering a bottle of water or a meal you need to wait for the staff to present you with the check for signature. It is incredibly inefficient and makes your wait times painfully long.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-2

    Value

    Value-2

    Thank You Andres!

    Reviewed by molly_royce() on Apr 12, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Came here with friends for a nice getaway. The resort was honestly better than I anticipated (mostly because I do not like staying with kids) and looks better/more updated in real life than it did in the photos. We ate dinner off the resort each night but the food was great including the food from the pool bar, taco bar and breakfast buffet. Andres (works in the pool) is amazing! So sweet and the most accommodating! The rest of the staff was also great but there didn't seem to be enough staff and wait times were very long at places (to be seated at the breakfast buffet, waiting for a drink at the bar). In addition, I busted above my eyebrow on the slide and there wasn't anything that was done by the resort or really any concern that happened. The onsite doctor was great but would have been nice to have some sort of follow up by the resort for something that happened on their resort and that it cost me a lot of money for the stiches and care by the doctor. Also - reminder to book the all inclusive option! We booked through expedia and when you do the package deal (flight and car) this was not included as an option. Other than these things, I highly recommend this resort.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-3

    Service

    Service-4

    Exceeded my expectations

    Reviewed by Shauna A(Pleasant Grove, Utah) on Apr 11, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I stayed here with a promotion for all inclusive to listen to a timeshare presentation. We paid a little more for an upgraded room which was worth it. I wish I could remember peoples names from our housekeeper to each server. I only remember Erik who took care of us each day at the beach. He was great. All of the food was definitely amazing! The pizzas fresh on the beach were great. So we’re the street tacos. We loved the Italian restaurant with some of the best bruschetta I’ve ever had and a beautiful sunset view. We ate at El Carbon with the grilled meats and vegetables by the beach one night. Without the all inclusive, it would have been very expensive but it was so delicious, we would eat there again. We had a special dinner at the “farm to table” restaurant as well and our server was so attentive and personable. His recommendations were spot on. The nightly shows and dinners were fun and entertaining with staff assisted buffets which worked out great. All the workers followed covid protocols and everything was sparkling clean. But they were fine with my choice if I didn’t want to wear a mask. I appreciated that and would come back just for that reason alone. We will be back and my view from room is my new phone Lock Screen.