Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4806 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Amazing Second Trip To Hyatt Zilara Rose Hall!

    Reviewed by TravelerGreg23() on Sep 20, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay at Hyatt Zilara Rose Hall was amazing. This was my second stay here and the awesome staff is part of the reason I will return again. Special shoutouts: *Elvis on the Zilara beach for exceptional and attentive service. He always made sure we were happy and had plenty of food and drinks. *Tamika from GrindZ for going above and beyond to make the best specialty coffees for us every day. She is one of the best baristas I have experienced along with her great personality that made our coffee visits a fun time. *Herron from the lifeguard and water sports for giving us the best sailing experiences where we saw dolphins and a turtle and telling us all about Jamaica. He even showed us how to identify shells and educated us about the ocean and where to find certain fish and marine life while snorkeling. *Nadine from BiteZ for her great customer service and upbeat attitude where she made the best milkshakes for us every night after dinner. *Andre from the Zilara pool bar made us the best drinks during our stay, specifically his “special drink”, Bob Marley, and Dirty Banana.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing Honeymoon!!

    Reviewed by TaylorAnn316(Denver, Colorado) on Sep 16, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff made us feel so welcome and well cared for on our honeymoon! The resort was beautiful and the food was super good too. Shoutout to Toni and Andre at the pool for outstanding service and fun times!

    Nice place....did a good job during Covid 19 in September of 2020

    Reviewed by David E() on Sep 11, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This is a great place to stay. Stay was during 6 months into Covid19 - went well. A little quiet which was good. Different styles of eating every night and great entertainment. Staff was clean and Covid19 serious. I would come here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-3

    My Stay

    Reviewed by jmartin5606() on Sep 08, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Majority of the women staff was not very welcoming. I did not enjoy the atmosphere at this resort. Not very much to do here unless you just want to swim in the pool. The food was not very good here. Most of the workers didnt want to be there.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-2

    Value

    Value-3

    Good trip

    Reviewed by jprout45() on Sep 07, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The stay was great it was my girl first time in Jamaica plus it rain and the hall our room was on flooded so the hall stink for 4 days. Plus Hyatt could’ve opened more restaurants to have more options but other then that the stay was great

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5