Hyatt Ziva Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4611 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Didn't think it could have been better!

    Reviewed by Kevin A() on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Faultless. Absolutely faultless. We had a group of 9 family members (7 adults and 2 kids) for a weeklong vacation. Everything was perfect. From the second that the doors opened, everything was taken care of. The staff should be commended for their hard work... everything was excpetional. Thank you for making our family vacation perfect.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Love the special attention from the resort team members.

    Reviewed by vsuarezsr(Bayonne, France) on Mar 18, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff made sure to accommodate us during my wife's birthday with a wonderful bottle of champagne. They wrote a wonderful greeting card and always stocked our mini fridge with Red Strip beer, a Jamaican product.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Suprisingly wonderful

    Reviewed by ATLG33(Atlanta, Georgia) on Mar 17, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My wife, 3 yr old and I spent 4 nights at the Ziva and loved it! SImple, beautiful, great staff, efficient amenties, and more. We chilled, ate, drank, swam, and above all, loved our butler. If you can afford the butler suite it is worth every penny. The room - huge. The butler's - AMAZING!!!!!!!!! We will be back soon. Simple and fun - just what we needed!

    Visit with my son

    Reviewed by Shindle(Toronto, Canada) on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Stayed at the Hyatt Ziva Rose Hall this past week. Overall, the hotel is beautiful, the food was great, and the Club King room we had had a great view. Staff were nice for the most part and the facility is beautiful. The cons I’d say were the restaurant rotation of closures. On Friday two restaurants were closed forcing us to eat twice at one restaurant when we were only there for 4 days. The Kidz Club was great, but a little hard to connect with them. Both days we had to search for them because there isn’t always someone in the actual club. They were otherwise lovely but it was a bit of a hassle. Lastly, we stayed in the Club King but it didn’t really feel like preferred service other than the check in, but it actually took longer because there was no line at front desk. I asked 3 or 4 times for rum for mini bar instead of vodka which never came. And I only used the club lounge to get rum because of this. And bananas for my 4 yr old son. Everyone was lovely though and again, it was beautiful and the food we did have was good, especially the jerk hut! Overall it was great but not necessarily a place I’ll go to over and over.

    My First Trip to Jamaica

    Reviewed by MontieC75(Pittsburgh, Pennsylvania) on Mar 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was my first trip to Jamaica and definitely a memorable one. All of the staff were very welcoming, caring, and kind. My room was on the Club Level and the Staff were also very welcoming and kind, and made me feel right at home! Oh, and they were funny too with great conversation! If I had to complain about anything, it would be my door was closing hard room 2508. Other than that.....I ABSOLUTELY POSITIVELY HAVE NO COMPLAINTS!!! My experience was amazing from the food and drinks to the DJ at the wedding reception on Friday March 6, 2020. If he was in the Pittsburgh area, I would definitely hire him for different events! Thank you guys for that you do!!! Lamont Chatman Satisfied Guest

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5