Jewel Grande Montego Bay Resort and Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 853 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great service!!!

    Reviewed by Xandria_93(Cleveland, Ohio) on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I want to say this is by far the best place I’ve visited. Romario was our bell boy and right off the bat, he made me and my friends feel welcome and getting us situated in our room and explaining the island to us. Marvin and Javer, were our butlers that we were assigned to us were amazing. The buffets, restaurants and front desk was accommodating and helpful in getting us taken care of. The water sports team where nice. They have sailboats that the guests can be taken out to sea on, and Kemar was a very capable and made sure I felt comfortable on my short trip out there.

    Orchids

    Reviewed by Encour() on Aug 23, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I would to big up the all the staff at Orchids Buffet for the excellent work that they do especially Kayon, Octavia, Jodi-Ann, Austin, Roxanne. The manager Ringo Bendon and the Supervisors DaSeana, Tracy-Ann and Stacey. Great Job.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Birthday celebration

    Reviewed by Paul R() on Aug 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Incredible resort with an amazing staff. The grounds are meticulously maintained and around every corner is a staff member willing to be of assistance. The food was excellent from the excitement of Pierside with Chef Ricardo, to the upscale dining at Waves and LeBouchon Steakhouse. The breakfast and dinner buffets have something to satisfy everyone's appetite and Moonstone Pizza and the poolside and outdoor grills were fantastic. We also did the private dinner on the pier which was well worth the extra charge. There were daily entertainment activities such as magic shows, Jamaican dancers and musicians, to street festival style cookouts. The coffee and pastry bars have endless selections of sweets and treats. Ortanique mixes up delicious smoothies not to be missed. Beach service was spot on, never having to wait on a drink and even bringing food orders out to you. I do recommend having dollar bills for tipping as it is a venture for the servers from the beach to the bars/food. Multiple watersports available that are included in your stay, and the team running it will make sure you don't miss your turn. There is also an on-site excursion desk which will book all your off property adventures. We chose the catamaran/snorkel adventure and the Haunted Night Tour at the Great Rose Hall. Multiple security guards stationed around the property always ensuring your safety. Overall, one of the best vacations ever!

    YA MON

    Reviewed by janmaggio(Indialantic, Florida) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was the first time I’ve been to Jamaica. I took my twin 21 year olds and a niece. Keen was there to greet us and show us around and ended up becoming a family member to us he hand us off to Kade who kept us in good hands and made sure we had everything we could need. The staff was the best. The entertainment and entertainers were also amazing.. I can’t say anything about our experience except for I can’t wait to see everyone again. The people I met outside the resort were the best the county is beautiful we just didn’t have enough time to see it all. From zip lining to tubing down Martha’s Brea on bamboo rafts and hearing about the river and culture to ATV rides through the “jungle” rum Tasting and ya mon the CJD’S (crazy Jamaican drivers)??. I’m in love. KEEN you rock! You’ll be seeing us soon. Thank you thank you thank you is all I can say..??????

    Jewel 2019

    Reviewed by CTJA19(New York City, New York) on Aug 21, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was by far the best all inclusive resort. From the moment we entered the lobby we were treated like royalty. The entire staff is amazing. Everyone that served us were warm and inviting. Nothing was ever a bother. No request turned down. At times they went above and beyond. The general manager Vishal is awesome. He really cares about Jewel Grande and it shows in the staff. The grounds are breathtaking. The rooms are spacious. We met some really dedicated staff members. I wish I could name them all but there’s probably not enough space on this page. The Sentry is the best place for dining. Austin was just a trainee but you would never know it. He was always professional and kind as was the same with Rockel who is also a trainee. She makes the best coffee in the SugarCane Coffee Bar. Our stay at the Jewel Grand was truly a wonderful experience with much thanks to Hugh at the Sentry, DQ-Karla-Deen-Cricket Grille, Tahakia-sentry, Tadean Miller-front desk manager, Kemar water sports,Janice-steak houseShayna-steak house, Shanile Schloss-front desk. Thank you GM VIshal you have dedicated staff. Jewel Grand is definitely on its way to being a 5 star destination. We already booked for next year!

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