Secrets Wild Orchid Montego Bay reviews
10354 TripAdvisor reviews
Beautiful!! Food is ehh
ikamryn on Mar 23, 2024
Everything about this resort is so lovely except for the food! The staff is amazing and so attentive to your needs the beach was clean and the room was always cool. The best meal there is the jerk chicken other than that mostly everything neeeds some seasoning
Very Good but not Amazing
Love2Explr (Chesterfield, Missouri) on Mar 23, 2024
Excellent, but not amazing, overall experience. I have been to 2 other Secrets resorts in Mexico. I will go through each aspect of the resort. Facility: This facility is not quite as nice and is a little older. It was still very good and was enjoyable. It was only about 15 minutes from the airport, which was great. It was in a gated area and felt very safe. Food and Drinks: Not sure why, but the food was not nearly as good as the other 2 Secrets properties we have visited. The best food we had was at the Mexican and Italian restaurants. The worst was at the Japanese place, but we did not do the hibachi. I don't think they had any sushi. All other food was still pretty good, but do not expect a lot of gourmet meals. Reservations are not available at restaurants. It's first come, first served. Come early as you may have to wait a while during peak times. Drinks at all the bars were amazing. They were not cheap with the alcohol and would give you more. They had many top shelf type brands. The 24-hour coffee shop was amazing and a great place to get coffee drinks, ice cream, treats, and sandwiches. Breakfast buffet and Lunch buffet at the World Café was great! Try the French restaurant for breakfast as well for a more relaxed full service setting. Pool and Beach: Unfortunately, they never have enough pool chairs and sunbeds at both the beach and the pool. You need to come down before 8 am and "reserve" a place by placing something on the chairs. Why does the resort create a shortage by design? They know the number of rooms and potential guests. By later in the afternoon, it's usually much easier to get a spot as many folks have left by then. The beach is fairly long but very narrow. Water is beautiful! It covers several areas, including both Wild Orchid and St James resorts and preferred areas. The beach starts and stops due to rocky wave breaks and other structures so its not a continuous stretch of beach. Swimming was great. No seaweed and very calm waters. Snorkeling: I was able to do some pretty good snorkeling at the far end of the resort on the Wild Orchid preferred beach near all of the rocks. Saw lots of different fish and a lot of non stinging moon jellyfish. Even saw a spotted sting ray! There is also deeper water over there along the buoy line. There is also a good spot near a rocky outcrop on the St James Beach. Most of the other beach areas did not have much snorkeling. Service: People at the resort were great! Service was wonderful at all bars and restaurants. We did try to tip $1-$2 to bartenders, waiters, housekeeping, etc. Bring lots of $1s. Some of the pool entertainment activities were very fun. When we first arrived, we politely made it clear we were not interested in any of the membership / timeshare stuff they might be selling. No one was rude, and no one bothered or hassled us the rest of our stay. Rooms: The rooms were spacious and clean. If you have a king bed garden view, there is a good chance you will end up on the ground floor. The good news is that even some of these rooms have a partial ocean view. Overall, it was a very good experience but not amazing. Still worth visiting again!
Secrets Wild Orchid, would do again!
kpgriffin21 on Mar 23, 2024
Secrets Wild Orchid was amazing! Have read several reviews talking about "updates and appearances" yes, there could be some updating but only if you're really looking for imperfections. First, the scenery and beach can't be beat. 2nd, the staff are some of the friendliest and made us feel welcome and our every need met. If you can, splurge for the butler service! Kenroy and Duran were the absolute best top notch guys we could have asked for. Literally I would not have changed a thing about their excellent service and attention to detail. We will be back! As an aside, if you do not want to buy into the vacation club I would not even attend the meeting. What was supposed to be 90 minutes turned into 4 hours. I will say thay we signed up, had buyers remorse, and canceled all within the 5 day period without too much of a hassle. We did get a 400 dollar spa credit which did turn out to be an amazing experience. 3rd, the food. The breakfast and lunch were pretty good but the dinners were very good! If you can, check out the breathless rooftop bar and restaurant.
Anniversary trip
klveal37 on Mar 22, 2024
Our butlers Andre and Davion was excellent! We were very happy with them and they made our anniversary trip so special. The rest of the staff was very friendly and professional. We can’t wait to come back and stay again.
Just an okay stay
SHalferty on Mar 20, 2024
For the amount of money spent to be there. I feel like it could have been better. Hallway noise from staff was extremely loud at all hours of the night and morning. Food was nothing special that I couldn't get back here at home. All services were slow, meals took no less than 2- 2 1/2 hours. The grounds were kept very clean and people were very nice. Staff was always happy, singing or dancing. Very pleased to assist you in any way.