TripAdvisor Traveler Rating

We stayed 3 nights at the Fairfield Anaheim Resort, under two separate bookings because I realized too late that we had missed a day in the original booking. The first day was under my name, where as a Platinum member, I had been upgraded to a themepark-themed room. The next two days were under my husband’s name, who is just a Silver member. They managed to keep us in the same room the entire stay which was so, so much appreciated and I truly cannot say how much I love that they took care of us in that way. They’ve made a lifelong fan out of us and the next time we’re at Disneyland, we’re staying here again! The location is excellent. It’s about a 7-8 minute walk to the parks, depending on how fast of a walker you are. We were able to just walk home after a long day at the parks, which isn’t a thing really at Disney World unless you pay an arm to stay at the super nice hotels. The room was large, clean, and perfect for the stay. I cannot recommend them enough.

As other reviewers have mentioned, the location is fantastic and you can’t get much closer to the park without staying at a Disneyland hotel for $$$. The front desk staff was always pleasant and lovely. On to the downsides: the walls are paper thin and, as to be expected, there are kids stomping and yelling at all hours. The beds are super uncomfortable and the sofa bed is just awful. Our child had to sleep on the sofa without rolling it out, which was disappointing. The every third day cleaning is something that is just sprung on you at check in, no option to opt out. This leads to lots of running short of towels and body wash. The pool is tiny and kinda gross. Would definitely look elsewhere next time!

The hotel is clean and easy to access. Valet services immediately available. Gift shop available. Great showers and clean, spacious rooms. Instant hot water for sinks and shower. Beds and pillows are OK. Small fridge with a small freeze section for blue ice. Plenty of elevators for quick service. Panera and McDonald's on same property. Would stay again.

My second stay at the Fairfield Marriott Anaheim Resort started when the desk rep at check-in told me there was no reservation under my name. He asked for my confirmation number, which I did not have. So, the stress began. How could I not have a reservation? It’s March and I’d made the rez eight months earlier in July, and if somehow the reservation was lost, well, it’s Expo West, and there are ZERO hotel rooms around Anaheim for miles. Sitting with my luggage in the lobby, I spent a half hour digging through emails. No conformation number. Since this reservation was made via the Expo West travel booking company OnPeak, I called, but they were closed. When I called Marriott, within five or ten minutes a rep found my reservation. My name had been misspelled, one letter changed from an “n” to an “m.” The Marriott rep used my Marriott Bonvoy number to confirm the rez was, indeed, mine. Now, I ask, couldn’t the check-in rep at the Fairfield Marriott have used a little smarts? It was just one letter difference, so similar. But he told me I didn’t have reservation. Geez. So I might not expect much from this front desk crew. This is economy lodging, so the expectations cannot be high. But there are some unique drawbacks to this property that cannot be altered. One is, all rooms open to the open air, not a hallway as at most other hotel properties. Close by, maybe a couple hundred yards, there is a major freeway, so you always hear the sound of that freeway. Even in your room. On the positive side, the room was clean. There is no carpeting, just vinyl flooring. Ugh! Housekeeping did not make up my room, no service. I am not sure if that applies to the entire property. For me, this hotel did not meet my modest bar or expectations.

We didn’t actual stay there because my wife got Covid. Trying to do the right thing we decided to stay home. Although, they would not refund our money for our stay. They even told me that she could still come with Covid!!! This is what the manager Charles told me. Really? Not staying at this hotel again.