Hard Rock Hotel® at Universal Orlando® Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 10827 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great stay at hard rock

    Reviewed by Gary H(Edinburgh) on Sep 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Excellent location, clean comfortable rooms and helpful friendly staff. Consumables in the pricey side but that’s what you get for prime universal studios positioning. Hotel guests also get automatic fast passes which saves hours on queuing. If you have a car, plenty of places to eat off site. Otherwise, it’s in the hotel or universal city walk, where some places, not all, offer a big meal for an equally big price tag, but are average in taste.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Lovely Hotel - with amazing amenities!

    Reviewed by haggsscotland(Ayrshire, Scotland) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I just loved this hotel from the second I walked through the door. Check in was fast, lots of information given and the all important fast passes for the parks were issued at check in. We had a deluxe room on the 6th floor and it was gorgeous. Really spacious, it had everything we needed and more. The Birthday cake was a really nice touch! The hotel itself offers plenty of places to eat and drink. The pool bar was super friendly with lots going on around the pool - the DJ was fantastic! We used the water taxi to get us to the parks - it was really good, especially because you did not have to go in the big wait lines for security - it was all done before getting on the taxi. There is a short walk to the parks too, which is really lovely. I would highly recommend the hotel - the staff were really fantastic!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-5

    Very Nice Hotel

    Reviewed by Rob B(Grand Rapids, Michigan) on Sep 20, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just stayed here last weekend with my daughter and we really liked the place. Very clean and comfortable rooms. It is on the pricier side of hotels in the area but the benefit is you can walk to the parks. They are literally in the hotels back yard which was awesome at the end of the day we were tired. You also get upgraded to the Express unlimited pass which is the best feature of staying here. I would definitely stay here again for the proximity to the parks and the upgraded pass.

    Great place to stay without kids!

    Reviewed by Beth H(Warner Robins, Georgia) on Sep 19, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great stay at the Hard Rock Orlando. But make sure to ask at check in if there are certain times that housekeeping cleans the rooms. Had to schedule service because room wasn’t cleaned When we returned later in the afternoon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Fantastic Hotel

    Reviewed by Chippyalfienia(gloucester) on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here for one night on our visit to Universal, mainly to gain express passes for the rides. We upgraded to club, via Tesco Clubcard vouchers. Definitely worth it. You get a club room, plus access to the club lounge. Where you can get breakfast and snacks throughout the day. Also a few drinks in the evening. The pool is great and the music sounds even better underwater. Only a short walk through to Universal from the hotel. Food was good and we will return to this resort on our next visit.