Universal's Loews Portofino Bay Hotel

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6823 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Portifi-NO Bay

    Reviewed by modernclassic(San Jose, California) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    My family and I are currently staying at the Loews Portifino Bay Resort at Universal Orlando. The rainy weather is forcing us to stay at the hotel more than we usually would. Although, I am pleased overall with service received by the staff, the facilities themselves are extremely worn and tired. The carpets in the rooms and common areas are shabby. There are holes in the walls, the bathroom tiles are unclean/old/dingy etc. I could go on. Overall, I am disappointed in having spent the money for the Top Tier hotel at Universal for the facilities to be so unwanting. I would not recommend this hotel and will not be staying again.

    Nice, but noisy in the middle of the day

    Reviewed by Go714691() on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Beautiful and very clean. Staff was wonderful. The only complaint was the renovation of other rooms. Could not relax in the middle of the day in my hotel room for the beating and banging of chipping up tile in the other rooms.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-3

    Loews Portofino Bay Hotel , why stay anywhere else ?

    Reviewed by Richard R(Maryland) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our 4 night / 5 day stay at Loews Portofino Bay Hotel was perfect. Our trip was planned with the goal of enjoying the Universal parks with the kids (8 & 12) , and it went off as planned ! The hotel is great, and the water taxi is a plus ! Express Pass to the rides is a must , and is included with the package !! This is our 2nd trip and stay at this hotel, and we wouldn't stay anywhere else !

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4

    Elegant, quiet

    Reviewed by CruisePlannerAgent(Hopatcong, New Jersey) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is a premium on-site hotel for Universal, which means you can buy a package that includes Universal Express Pass. This gets you to the front of the line at Universal & Islands of Adventure rides withOUT having to book them months in advance. We've stayed here several times. I love the luau that they offer on Saturday nights (Reservations recommended) and the kids love the pol. Live music and good food available at the pool. I definitley recommend!

    Universal Girls Trip

    Reviewed by Melanie F() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Accomodations are being updated, which is nice. Staff was very friendly and helpful. Boat to the theme park/city walk is very convenient. The ambiance is very nice. Food was good, singing at Mama Dellas was nice. Everything you need is at this hotel. Early hours is great. Express Pass is great. Have been there twice now and would come back again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5