SpringHill Suites Orlando Lake Buena Vista South

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 240 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Caution

    Reviewed by Karen H() on May 21, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My husband and I took our 5 year old granddaughter to Disney World for her birthday. We are Marriott Rewards members and always look for Marriott properties whenever we travel. Family members chose to stay at a different hotel but we stuck with a Marriott property. I begin by telling you the staff at this hotel was friendly, helpful, and always greeted us when we arrived. We always enjoy the included breakfast at Springhill Suites and this did not disappoint. In fact, it may be one of the best we've had! The room was as pictured although the bed was a bit soft for us. The location was great for getting to the Disney Parks. I feel we missed all the congested traffic areas. There are some restaurants and stores nearby, about 1-1.5 miles, although I didn't feel safe walking due to the busy streets. My caution is in the description of this specific hotel. We arrived tired and hungry around dinner time after a long day of travelling. After we changed into our bathing suits assuming we could swim and grab some food by the pool, we were directed to the "pool bar and restaurant". This is NOT right outside the door. We walked past 2 pools before we finally discovered the outdoor grill and 3rd pool area. NOTE: there are "3 resort style pools" because Springhill Suites is in a cluster with 2 OTHER HOTELS. The ONLY restaurant on the property was at the opposite end from our hotel. This is also where we had to check out the pool towels. We thought we could finally get something to eat and our granddaughter could play in the pool, only to be told that we couldn't charge our food to the room as we weren't staying at THAT hotel!! We didn't bring any cash or a credit card. So....we walked back to our room,changed into our clothes, got the car keys, and drove to a restaurant. Even more exhausted and hungry now! I was able to speak with Fany Bonilla, General Manager, and shared my displeasure with her. I feel the website is misleading regarding the amenities directly connected with Springhill Suites. She listened and was understanding of my feelings. There was construction of a DD outside the pool connected to Springhill while we were there. Once this is completed, that will help. OVERALL, I would recommend this location IF you're not traveling with children AND/OR won't be using the pool. If you want to be near Disney Parks and just need a place to sleep and have a good breakfast, this is a good choice.

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Great service and Great Facility

    Reviewed by hedygnv(Gainesville, Florida) on May 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very clean and modern. First time in Springhill Suites and now it's my "go-to". So much value for the money! This hotel honored by Marriott rewards by welcoming me with little gift bag. No complaints! This room would be $900 in other markets.

    Pleasant Stay

    Reviewed by PHABC(pHILADELPHIA) on May 13, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Very nice rooms., clean and comfortable. Very nice breakfast buffet with plenty to select from and well maintained. Also have water available in lobby and coffee available 24/7. Would stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Rooms

    Rooms-4

    Service

    Service-4

    Spacious room and laid back atmosphere.

    Reviewed by tsalcedo(Fort Myers, Florida) on May 09, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My daughter and I enjoyed being of the beaten path. We were still close to attractions, dinner shows, and shopping. It was a really nice location. The breakfast included was great! This hotel is wonderful for the price! We had a choice of 3 different pools and 2 jacuzzis.

    Very nice stay

    Reviewed by Karen V(London, Kentucky) on Apr 28, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We arrived early from the airport and were allowed to check in around 12pm. The first thing I asked about was the on-site mini-golf(one of the main reasons I chose this hotel). Unfortunately, it was managed by Calypso Cay Resort and under repair. Our room was clean and comfortable. The beds were so soft. We slept great the entire time. Breakfast was free and typical hotel fare. The one thing we loved was the Mickey waffle maker. A softball team was there during our last 2 days, which made breakfast a little tough in the morning, but the staff kept up with the food. We were within minutes of Disney, outlets, restaurants, and International Drive. Wal-Mart and Wawa are pretty much across the street. (handy for late night runs) My kids love staying on Disney property, but we planned this trip kind of last minute, so we decided to stay off site. I missed the ease of traveling through Disney, but I definitely didn't miss the expense. I would stay at this hotel again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

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