Walt Disney World Swan Resort

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 883 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Great location in the Epcot area

    Reviewed by jtw58(Bella Vista, Arkansas) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We found the Swan to be a wonderful location, halfway between Epcot and Disney Studios. We found the room to be comfortable, with lots of glass for the views. The lobby is spacious and comfortable. We found the employees to be very friendly and helpful. Our only issue was that we arrived a bit early and understood that we could not check in until our room was available. The front desk said they would notify us on the Marriott app when the room was available, but we were never notified. We went back to the desk well past the promised time, and were told the room was ready. We received an apology for the inconvenience, but that's it. One other issue . . . we upgraded to a room with a balcony and resort view, and were disappointed to find that the tall palm trees at the end of the building perfectly blocked our view from the balcony. Overall, though, our experience was pleasant. We would probably stay here again.

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Still very good after these years...

    Reviewed by leroyk(Germantown, Maryland) on Dec 09, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    All the time I have stayed here I had not realized how this hotel is perfectly located between Disney Studios and Epcot. An easy 15 minute walk or good run in the morning. There is boat transportation as well. Great staff greeted me on arrival. Very friendly and handled the check in load well. Room was good sized and has been upgraded since my last visit. One of the few hotels in Orlando that have balconies. Nice to get some fresh Florida air in December. Food options are good. Plus you are right next door to Disneys boardwalk with lots of food options too. Internet was good. No complaints other than the stained carpet in the hallway. I am sure it will disappear in a Disney way one day. Otherwise the hotel is in great shape. Will stay here again.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Business trip to check on job

    Reviewed by Glenn P() on Dec 08, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have stayed her before , our room was probably one of the best we have ever gotten at the Swan . Hotel was very Christmas and festive , clerk and bellman were great . I do see an improvement in this hotel

    Individual ratings:

    Service

    Service-5

    Value

    Value-4

    Swantastic!

    Reviewed by Elizabeth W() on Dec 07, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The Swan Hotel was beautifully decorated, the rooms were spacious and the location was perfect! If you're an elite member be sure and opt for the breakfast instead of the points as you have the opportunity to get photos with characters while you eat. Also, go for a free swan paddle boat ride and enjoy nightly s'mores on the beach. This hotel is conveniently located off of Disney's Boardwalk and to the rear of EPCOT for easy access and less crowds while entering or leaving the park. I will definitely stay at the Swan again and I highly recommend it!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    Family Vacation

    Reviewed by nonnabair() on Dec 01, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent value and quality for a family stay at Disney. We had adjoining rooms which worked well. convenient restaurants and access to the Dolphin Resort and boats to the attractions plus excellent bus access