Westgate Town Center Resort & Spa

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 1718 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Not worth the money

    Reviewed by markwF3306XI(Lexington, Kentucky) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I stay in a lot of resorts and this place def falls short. The location to Disney is why we stayed. Also I called ahead to see if they had a free shuttle to Disney and was told they did. They failed to mention that you needed to reserve your ride in advance. You would think they would just make a constant loop considering the size of this place and Disney being such a huge attraction. There is a few restaurants on the property but the food is average and the prices are really high. The hotel was clean for the most part but the beds where horrible. My main complaint besides the beds would be them trying to sale you a time share the whole time you are there. I have enough salesman bothering me at work I dont need to go on vacation to be hassled again.

    Individual ratings:

    Location

    Location-4

    Service

    Service-3

    Value

    Value-1

    Good Location near Disney

    Reviewed by chaddavid(Ottawa, Canada) on Mar 06, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We are Westgate Owners and we booked the 1 BR at Town Centre. It sleeps 4 o People with King Size Bed. living room has sofa bed and full kitchen. Bathroom has shower. There's plenty to do at the resort and they have their own Waterpark . The resort is close to shops, restaurants and Walmart is just outside the resort.

    Noisy dirty rooms

    Reviewed by Tom P(Zwevezele, Belgium) on Mar 02, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Booked here a last minute for 7 nights, never again. The noise from the neighboor room was just like they where in our room, real dirty kitchenette, very (to) big resort, where here just to sleep (if the neighbours finally where calm).

    Nice accommodations

    Reviewed by Derek111ok(Denver, Colorado) on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We stayed from February 7th - 14th in a One bedroom unit. The unit was very small, our dryer wouldn’t dry, and telephone didn’t work. Our neighbors were playing music very loud and we texted security and they took care of the problem quickly. The water park was nice. Trash can was to small and we had it overflowing by the second day. No toaster but did have a microwave/oven.

    DO NOT WASTE YOUR TIME WITH BOOKING ONLINE THROUGH BOOKVIP.com

    Reviewed by JohninAnnapolis(Annapolis, Maryland) on Feb 21, 2020

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Just spent the better part of an hour trying to reserve the special rates at Westgate. I got a confirmation of my reservation dates, and I entered in my credit card information for a 2 night stay for $129 in a villa. After entering my info, I was given a confirmation and told I must immediately call the call center. That's when the wild ride began. I was then informed of all the requirements to receive the discounted price. Not only did I need to travel with my spouse or co-habitating partner, I had to take a 2-hour tour of the property without my kids, and my spouse had to come also. I could not go alone. If my partner, who is a woman, were to attend, she could attend alone (single women can attend, single men cannot attend -it's actually in the Terms and Conditions on the website - I kid you not!) but because she was coming down later in the trip, I could not book under their rules. Incredible. Stay away from the scam.